Spa Desk Associate — Elevate Member Experience

Equinox Fitness Club; Los Angeles (CA); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Complimentary club membership

Discounts on Equinox products/services

Industry-leading commission potential

Job summary

Equinox Fitness Club is seeking a Spa Desk Associate for the South Bay Equinox Sports Club. The role focuses on delivering exceptional guest service, promoting spa services, and supporting retail and event initiatives to grow the spa business.

Ideal candidates have 1–2 years of customer service experience, are available at least three days per week, and excel in organization, communication, and problem-solving. A friendly, energetic demeanor and the ability to multi-task are essential.

Qualifications

• 1-2 years of customer service experience.
• Minimum 3 days per week commitment.
• Excellent organizational, communication, problem solving, and computer skills.
• Must be enthusiastic, upbeat, outgoing, personable, passionate and knowledgeable about the spa industry.
• Must be able to multi-task.
• Be able to utilize new techniques and ideas.

Responsibilities

• Under the direction of Spa leadership, support with daily activity of Spa operation.
• Contribute towards the daily service sales goals of the spa by recommending treatments and enhancements to all clients.
• Support working toward monthly retail targets by informing on and selling retail products to members and guests.
• Support spa-driven club outreach events and programs to promote business growth.
• Provide superior customer service to all members, prospects, and guests.

Skills

Customer service

Communication

Organization

Problem solving

Multitasking

Computer skills

Enthusiastic

Adaptability

Job description

Equinox Fitness Club is seeking a Spa Desk Associate for the South Bay Equinox Sports Club. The role focuses on delivering exceptional guest service, promoting spa services, and supporting retail and event initiatives to grow the spa business.

Ideal candidates have 1–2 years of customer service experience, are available at least three days per week, and excel in organization, communication, and problem-solving. A friendly, energetic demeanor and the ability to multi-task are essential.