Spa Desk Associate: Elevate Guest Experience & Retail Sales

Equinox; Washington (District of Columbia); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Complimentary Club membership

Competitive salary and benefits

Perks and incentives with Spa/Personal

Personal Training, Pilates, Spa, Shop

Job summary

Equinox invites applications for a Spa Desk Associate at our Washington DC club. This energetic role supports daily Spa operations, helps guests with service recommendations, and contributes to sales targets while delivering exceptional customer service.

Ideal candidates bring 1-2 years in customer service, strong organization and communication, plus enthusiasm for the spa industry. This on-site position offers benefits and club-employee incentives.

Qualifications

• 1-2 years of customer service experience.
• Minimum 3 days per week commitment required.
• Excellent organizational, communication, problem solving, and computer skills.
• Must be enthusiastic, upbeat, outgoing, personable, passionate and knowledgeable about the spa industry.
• Must be able to multi-task.

Responsibilities

• Support daily activity of Spa operation under Spa leadership.
• Recommend treatments and enhancements to clients to reach service sales goals.
• Inform on and sell retail products to members and guests to meet monthly targets.
• Support spa-driven club outreach events to promote business growth.
• Provide superior customer service to members, prospects, and guests.

Skills

Customer service

Organization

Communication

Problem solving

Computer skills

Tools

Point of sale system

Job description

Equinox invites applications for a Spa Desk Associate at our Washington DC club. This energetic role supports daily Spa operations, helps guests with service recommendations, and contributes to sales targets while delivering exceptional customer service.

Ideal candidates bring 1-2 years in customer service, strong organization and communication, plus enthusiasm for the spa industry. This on-site position offers benefits and club-employee incentives.