Spa Desk Agent - Part-Time with Perks & Rewards

French Lick Resort; French Lick (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free Parking

Low-cost Meals

Matching 401k

Profit Sharing

EOE/AA

Job summary

French Lick Resort is seeking a Spa Desk Agent to manage day-to-day desk operations, answer phones, set guest appointments, and ensure smooth interactions at the spa. You will handle intake forms, process sales with Micros, and assist guests with spa treatments and retail purchases.

The role requires a friendly, professional presence, strong organization, and the ability to work varied shifts in a luxury hospitality setting. Part-time hours are available at this Indiana resort.

Qualifications

• High school diploma or equivalent.
• Ability to communicate effectively with guests, visitors and colleagues.
• Hospitality experience preferred but not required, with a professional demeanor.

Responsibilities

• Answer spa desk phones.
• Set appointments for guests and clients.
• Ensure clients fill out intake forms.
• Ring up sales and track transactions using Micros.
• Produce retail sales and process gift cards.
• Answer questions on spa treatments.
• Keep desk area neat and organized.
• Keep locker room neat and presentable.
• Create player accounts and issue player cards for the rewards program.
• Report issues to the Spa Coordinator.
• Perform other duties as requested by management.

Skills

Customer service

Written English

Verbal communication

Public interaction

Education

High school diploma

Tools

Micros POS system

Job description

French Lick Resort is seeking a Spa Desk Agent to manage day-to-day desk operations, answer phones, set guest appointments, and ensure smooth interactions at the spa. You will handle intake forms, process sales with Micros, and assist guests with spa treatments and retail purchases.

The role requires a friendly, professional presence, strong organization, and the ability to work varied shifts in a luxury hospitality setting. Part-time hours are available at this Indiana resort.