Spa Experience Coordinator

The Global Ambassador Hotel; Phoenix (AZ); Presencial; USD 23.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Benefits for 25+ hours (medical, dent​

Vision included

Descripción de la vacante

The Global Ambassador in Phoenix, AZ, invites an enthusiastic spa and hospitality professional to coordinate wellness and spa appointments, ensuring a seamless guest experience. The role requires strong communication, outstanding customer service, and the ability to maintain a calm, professional atmosphere in a fast-paced setting.

Join us to support retail operations, process payments, and help guests feel welcomed from arrival to departure, while contributing to a globally inspired hotel

Formación

• Experience in spa, resort, or hospitality setting preferred.
• Strong verbal and written communication skills.
• Exceptional customer-service mindset with a calm, professional approach.
• Proficient with computers and scheduling systems; Book4Time experience preferred.
• Highly organized and detail-oriented; able to multitask in a fast-paced environment.
• Retail experience to assist guests confidently.

Responsabilidades

• Coordinate and manage all wellness and spa appointments, ensuring a seamless scheduling experience.
• Maintain a calm, professional, welcoming spa environment.
• Serve as a primary point of contact for guests and members, addressing questions and requests.
• Handle sensitive guest and staff matters with discretion and confidentiality.
• Support retail operations by assisting with product selections and processing purchases.
• Process payments for spa services and retail transactions accurately.
• Perform opening and closing duties while maintaining organization and standards.
• Demonstrate passion for wellness and exceptional guest experiences.

Conocimientos

Customer service

Communication

Multitasking

Organizational skills

Retail experience

Herramientas

Book4Time

Scheduling systems

Descripción del empleo

The Global Ambassador in Phoenix, AZ, invites an enthusiastic spa and hospitality professional to coordinate wellness and spa appointments, ensuring a seamless guest experience. The role requires strong communication, outstanding customer service, and the ability to maintain a calm, professional atmosphere in a fast-paced setting.

Join us to support retail operations, process payments, and help guests feel welcomed from arrival to departure, while contributing to a globally inspired hotel