Spa Guest Experience Lead - Part-Time (Tips)

Amara Resort and Spa; Sedona (AZ); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Tips and commissions

Job summary

Amara Resort & Spa, operated by Northwood Hospitality LLC, seeks a Part-Time Spa Coordinator to warmly welcome guests, manage appointments, and handle check-ins and check-outs with professionalism. The role emphasizes anticipating client needs, resolving inquiries, and promoting spa services to drive bookings.

The position involves cash handling, collaboration with hotel departments, and participation in ongoing training to stay informed about spa products and procedures.

Qualifications

• Guest greetings and professional guest interaction
• Appointment scheduling and check-in/out handling
• Excellent communication and problem solving with guests

Responsibilities

• Greet guests and generate spa appointments
• Handle check-ins/check-outs and guest inquiries
• Promote spa services using knowledge and selling techniques
• Coordinate with other departments to align on events and services
• Process payments and post charges as needed

Job description

Amara Resort & Spa, operated by Northwood Hospitality LLC, seeks a Part-Time Spa Coordinator to warmly welcome guests, manage appointments, and handle check-ins and check-outs with professionalism. The role emphasizes anticipating client needs, resolving inquiries, and promoting spa services to drive bookings.

The position involves cash handling, collaboration with hotel departments, and participation in ongoing training to stay informed about spa products and procedures.