Spa Coordinator

Spavia Collection; Cumming (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Spavia Collection is seeking a Spa Coordinator to join our team at The Collection in Cumming, GA. As the face of our spa, you will greet guests, schedule appointments, check guests in and out, maintain a pristine reception area, and support boutique sales.

A friendly, professional demeanor and multitasking ability are essential. The ideal candidate has a minimum high school diploma, is self-motivated, reliable, and a strong team player with customer service and administrative experience.

Qualifications

• Minimum high school diploma.
• Self-motivated and reliable.
• Professional, team-oriented demeanor.
• Drug/alcohol free and punctual.

Responsibilities

• Greeting and assisting guests.
• Scheduling appointments and answering phones.
• Checking guests in/out and processing transactions.
• Maintain spa, retail space, and reception area.

Skills

Self-motivation

Reliability

Punctuality

Team player

Articulate

Multitasking

Customer service

Administrative experience

Retail experience

Education

High school diploma

Job description

Job Summary:

Spavia Spavia At The Collection is seeking a Spa Coordinator to join our team!We are an independently owned and operated luxury day spa located in Cumming, GA.

Spavia guests enjoy luxurious spa amenities along with a full variety of award-winning treatments. We provide a full variety of massage, skin care, spray tanning, full body waxing, mineral makeup, body wraps/scrubs, and now offering eyelash extensions! We strive to provide an exceptional experience for every guest, every visit. We couldn't complete any of this without a strong, passionate, capable team.

As a Spa Coordinator, you are the face of our spa. Our Spa Coordinators portray a polished and professional demeanor at all times. Spa Coordinators are friendly, courteous, and go above and beyond so each guest feels as if they're a guest in our home. We pride ourselves in hiring quality professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.

Why join the Spavia family

• Advancement opportunities in leadership with the fastest-growing spa franchise in the country. Our atmosphere is well suited for your personal growth and development
• Competitive commission / bonus payout structure / employee benefits
• We are family: giving, respectful, team atmosphere, and fun!
• Part or Full-Time positions available.Flexibility is a plus.

Spa Coordinator Responsibilities

• Greeting and assisting guests
• Scheduling appointments and answering phones
• Checking guests in and out and ensuring the accuracy of all transactions
• Maintaining a beautiful spa, retail space, and reception area
• Membership, spa boutique, and product sales
• Provide education to guests regarding ourSpavia story, our spa boutique products and items, and our treatments offered for optimal results
• Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
• Willingness to work as a team player to proactively support the spa's needs
• Attention to detail in all aspects of spa coordinators responsibilities

Spa Coordinator Requirements:

• Minimum high school diploma.
• Self motivated
• Reliable, punctual, passionate and goal-driven
• Professional, team player
• Drug/alcohol free
• Articulate speaker with an ability to multitask
• Combined education and previous customer service / administrative and retail experience is strongly desired