Spa Coordinator Spavia Day Spa

Cosmotek College; San Ramon (CA); Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid in-house training

FREE massage or facial each month

Health care coverage (HSA program)

401(k)

Sick and Vacation Pay

Job summary

A wellness spa organization in San Ramon is looking for enthusiastic individuals for both full-time and part-time roles. The position involves providing exceptional customer service, scheduling appointments, and selling memberships and retail products. Ideal candidates are reliable and professional with a passion for helping others, and should have a high school diploma. Benefits include in-house training and healthcare coverage. Flexibility in scheduling is appreciated.

Qualifications

• Experience and confidence with sales & promotions.
• Ability to multitask and articulate ideas clearly.
• Reliable, professional, and team-oriented.

Responsibilities

• Provide education and sales recommendations to guests.
• Greet and assist guests during their visits.
• Schedule appointments and manage phone inquiries.
• Maintain the spa environment and ensure guest satisfaction.
• Work collaboratively with team members to meet the spa's needs.

Skills

Sales experience

Customer service skills

Multitasking ability

Teamwork

Professionalism

Education

High school diploma

Job description

Job Description

If you love creating five-star experiences, connecting with people—this role is for you. Enjoy the balance of working in the wellness industry with a consistent, reliable schedule. Extra pay from membership sales, retail sales & bonuses.

Schedule & Benefits

• Full-time & Part-time available
• Weekend/evening availability preferred
• Typical shift 5 hours
• Benefits may include:
  • Paid in-house training
  • FREE massage or facial each month
  • Health care coverage (HSA program) + 401(k)
  • Sick and Vacation Pay

Why You Will Love Spavia

• Luxury spa feel: Retreat areas, robes, showers, top-tier products
• Guests come back: Membership model means regular guests and relationship
• Respectful culture: Team-focused, flexible, and balanced

What You’ll Do

• Provide education and sales recommendations to guests as it relates to treatments, membership, and retail products.
• Greeting and assisting guests
• Scheduling appointments and answering phones
• Maintaining a beautiful spa, retail space, and reception area
• Work with a team that values professionalism, kindness, and growth

What You’ll Bring

• Experience and confidence with sales & promotions (membership & retail)
• Articulate speaker with an ability to multitask
• Reliable, professional, and team-oriented
• A calm, caring energy and passion for helping others

Responsibilities

• Membership, and retail product sales
• Greeting and assisting guests
• Scheduling appointments and answering phones
• Checking guests in and out and ensuring the accuracy of all transactions
• Maintaining a beautiful spa, retail space, and reception area
• Provide education to guests regarding our Spavia story, our spa boutique products and items, and our treatments offered for optimal results
• Maintain and provide accurate and timely responses to all guest inquiries and ensuring an exceptional guest experience
• Willingness to work as a team player to proactively support the spa’s needs
• Attention to detail in all aspects of spa coordinators responsibilities

Skills & Qualifications

• Minimum high school diploma.
• Self motivated
• Reliable, punctual, passionate and goal-driven
• Professional, team player
• Drug/alcohol free
• Articulate speaker with an ability to multitask
• Combined education and previous customer service / administrative and retail experience is strongly desired

Job Type: Part or Full-Time positions available. Flexibility is a plus.