Spa Concierge: Wellness-Driven Guest Experience Pro

Hyatt Hotels Corporation; Austin (TX); Presencial; USD 32 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

iAm Days to experience Miraval twice a

Wellbeing or Tuition Reimbursement up 

Discounted Hyatt hotel nights

Medical, Dental, Vision Insurance

401K with company match

Paid Time Off

Paid Family Bonding Time

Stock Purchase Plan

Complimentary daily meals

Access to resort facilities

Resumo da oferta

Miraval Austin Resort and Spa is seeking a Spa Concierge full-time to welcome guests, manage appointments, and maintain the spa facilities. You’ll act as a liaison between guests, spa management and other resort departments, ensuring a smooth guest experience.

The role requires excellent communication, computer literacy, and the ability to multitask in a fast-paced environment with open availability including evenings and weekends.

Qualificações

• Must understand the basic principles of managing PMS system (ResortSuite).
• Capable of dealing with stressful situations calmly and professionally.
• Must have excellent communication skills.
• Must be computer literate and able to learn various software.
• Must prioritize tasks and handle multiple tasks simultaneously.
• CPR/First Aid certificate or can obtain within 1 month of hire.
• Open availability including evenings, weekends and holidays.
• Professional demeanor and appearance.

Responsabilidades

• Check in guests at Life in Balance Spa and schedule appointments.
• Maintain spa facilities including locker rooms, quiet lounge and pool deck.
• Serve as liaison between guests, spa management and other departments.

Conhecimentos

Excellent communication skills

Multi-tasking ability

Calm under pressure

Computer literacy

Ferramentas

ResortSuite PMS

CRM software

Descrição da oferta de emprego

Miraval Austin Resort and Spa is seeking a Spa Concierge full-time to welcome guests, manage appointments, and maintain the spa facilities. You’ll act as a liaison between guests, spa management and other resort departments, ensuring a smooth guest experience.

The role requires excellent communication, computer literacy, and the ability to multitask in a fast-paced environment with open availability including evenings and weekends.