Spa Concierge: Elevate Wellness & Guest Experience

Miraval Resorts & Spas; Austin (TX); In loco; USD 22.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

iAm Days to spend a paid 8 hours

Wellbeing or Tuition Reimbursement

Discounted Hyatt hotel nights

Medical, Prescription, Dental and Vis

401K with company match

Generous Paid Time Off

Adoption Assistance

Complimentary daily meals

Employee Stock Purchase Plan

Access to resort facilities

Descrizione del lavoro

Miraval Austin Resort and Spa is seeking a Spa Concierge to provide seamless guest check-in, schedule and manage spa appointments, and maintain the spa facilities. You will liaise with spa management and other departments to ensure a tranquil, high-service environment for guests.

Open availability including evenings, weekends and holidays is required. The successful candidate will demonstrate professionalism, strong communication, and the ability to multitask in a fast-paced wellness retreat

Competenze

• Spa Concierge checks in guests, schedules appointments and maintains the spa facility.
• Familiarity with the PMS system (ResortSuite) or similar is preferred.
• Strong communication skills, calm under pressure, and professional appearance.
• Able to learn software quickly and multitask in a busy environment.
• CPR/First Aid certification or ability to obtain within 1 month of hire.
• Open availability including evenings, weekends and holidays.

Mansioni

• Check in guests at Life in Balance Spa and manage appointments.
• Maintain spa facilities including locker rooms, quiet lounge and pool deck.
• Act as liaison between guests, spa management and other resort departments as needed.
• Provide professional, calm service during busy periods.

Conoscenze

PMS system

Stress management

Communication skills

Computer literacy

Task prioritization

CPR/First Aid

Open availability

Professional demeanor

Descrizione del lavoro

Miraval Austin Resort and Spa is seeking a Spa Concierge to provide seamless guest check-in, schedule and manage spa appointments, and maintain the spa facilities. You will liaise with spa management and other departments to ensure a tranquil, high-service environment for guests.

Open availability including evenings, weekends and holidays is required. The successful candidate will demonstrate professionalism, strong communication, and the ability to multitask in a fast-paced wellness retreat