Spa Concierge – Part-Time

Hyatt Taleo; United States; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Discounted Hyatt hotel nights

Wellbeing/tuition reimbursement up to

Complimentary daily meals

401K with company match

Paid time off

Job summary

Miraval Austin Resort and Spa seeks a Spa Concierge to warmly welcome guests, check in at the Life in Balance Spa, and schedule appointments with professionalism. You will maintain spa facilities and collaborate with spa management and other departments to ensure a seamless guest experience.

Open availability including evenings, weekends and holidays is required; CPR/First Aid within 1 month of hire is preferred.

Qualifications

• Welcoming guests with a friendly, professional demeanor.
• Excellent communication and interpersonal skills.
• Ability to learn PMS software and other applications.
• Capable of prioritizing tasks and multitasking.
• CPR/First Aid certification within 1 month of hire.
• Open availability including evenings, weekends and holidays.
• Professional appearance and behavior.

Responsibilities

• Check in guests at Life in Balance Spa.
• Schedule and manage appointments.
• Maintain spa facilities (locker rooms, quiet lounge, pool deck).
• Coordinate with spa management and other departments.

Skills

Customer service

Clear communication

Calm under pressure

Multitasking

Computer literacy

Tools

ResortSuite PMS

Job description

Spa Concierge – Part-Time | AUS011039

Description

How would you like to work for a 30-year iconic brand that is known worldwide for its commitment to well-being?
Imagine an environment where balance, mindfulness, and care aren’t just words, but the way we live and work every day. At Miraval Austin Resort and Spa, you’ll be surrounded by natural beauty, supported by colleagues who value empathy and respect, and encouraged to grow personally and professionally.

Here, your career development and your well-being go hand in hand. From access to our fitness center, hiking trails, and wellness programs, to opportunities for professional training and leadership growth, this is more than a job — it’s a chance to align your career with a life in balance.

If you’re seeking a place where you can feel inspired, valued, and empowered to make a difference, we invite you to explore this opportunity as our Spa Concierge Part-time:

Qualifications

The Spa Concierge is responsible for checking in guests at our Life in Balance Spa, scheduling and managing appointments and maintaining the spa facility including locker rooms, quiet lounge and pool deck. Individuals in this role will act as a liaison between guests, spa management and other departments of the resort when necessary.

• Must understand the basic principles of managing PMS system (ResortSuite)
• Capable of dealing with stressful situations calmly and professionally
• Must have excellent communication skills
• Must be computer literate and have the ability to learn various software programs/applications
• Must be able to prioritize tasks and handle multiple tasks simultaneously
• possess a current CPR/First Aid certificate or can receive this certificate within 1 month of hire
• Open availability including evenings, weekends and holidays is required
• Professional demeanor and appearance

We offer excellent benefits:

• iAm Days to spend a paid 8 hours experiencing Miraval, twice per year
• Up to $1000 in Wellbeing or Tuition Reimbursement for personal and professional growth
• Discounted and Complimentary Hyatt Hotel nights
• Medical, Prescription, Dental and Vision Insurance on 30th day of employment
• 401K with company match
• Generous Paid Time Off program
• Paid Family Bonding Time and Adoption Assistance
• Complimentary daily colleague meals
• Employee Stock Purchase Plan
• Access to resort facilities including spa services, programs, hiking trails and fitness center

*Exact benefit package is contingent on status

*All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Primary Location

US-TX-Austin

Organization

Miraval Austin Resort and Spa

Pay Basis

Hourly US Dollar (USD)

Job Level

Hourly/Entry Level Employee | Part-time

Job

Spa