Wellness Spa Concierge (Part-Time) - Guest Experience Pro

Hyatt Taleo; United States; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Discounted Hyatt hotel nights

Wellbeing/tuition reimbursement up to

Complimentary daily meals

401K with company match

Paid time off

Job summary

Miraval Austin Resort and Spa seeks a Spa Concierge to warmly welcome guests, check in at the Life in Balance Spa, and schedule appointments with professionalism. You will maintain spa facilities and collaborate with spa management and other departments to ensure a seamless guest experience.

Open availability including evenings, weekends and holidays is required; CPR/First Aid within 1 month of hire is preferred.

Qualifications

• Welcoming guests with a friendly, professional demeanor.
• Excellent communication and interpersonal skills.
• Ability to learn PMS software and other applications.
• Capable of prioritizing tasks and multitasking.
• CPR/First Aid certification within 1 month of hire.
• Open availability including evenings, weekends and holidays.
• Professional appearance and behavior.

Responsibilities

• Check in guests at Life in Balance Spa.
• Schedule and manage appointments.
• Maintain spa facilities (locker rooms, quiet lounge, pool deck).
• Coordinate with spa management and other departments.

Skills

Customer service

Clear communication

Calm under pressure

Multitasking

Computer literacy

Tools

ResortSuite PMS

Job description

Miraval Austin Resort and Spa seeks a Spa Concierge to warmly welcome guests, check in at the Life in Balance Spa, and schedule appointments with professionalism. You will maintain spa facilities and collaborate with spa management and other departments to ensure a seamless guest experience.

Open availability including evenings, weekends and holidays is required; CPR/First Aid within 1 month of hire is preferred.