Spa Concierge: Warm Welcomes & Guest Care

PALMS SOUTH BEACH INC; Miami Beach (FL); On-site; USD 30,000 - 38,000; Full time

Job summary

The Palms Hotel & Spa in Miami Beach is seeking a Spa Greeter to warmly welcome guests, manage check-ins and check-outs, and escort guests to changing rooms, ensuring they feel special.

You will coordinate spa consultations, maintain accurate guest profiles, assist in scheduling treatments, and support the reception with billing and opening procedures.

English fluency is required; Spanish is a plus, and a professional, courteous demeanor is essential in this luxury resort environment.

Qualifications

• Experience in guest service or hospitality.
• Fluent in English; Spanish a plus.
• Must be able to communicate clearly and maintain a professional demeanor.
• Experience in luxury resort or hotel environment is advantageous.

Responsibilities

• Greet guests warmly and ensure they feel welcome.
• Guide guests through check-in and escort to changing rooms.
• Coordinate spa consultations and schedule reservations.
• Maintain guest profiles and assist with billing procedures.
• Assist with opening procedures and inventory as needed.

Skills

Guest Service

English Proficiency

Hospitality

Professional Demeanor

Job description

The Palms Hotel & Spa in Miami Beach is seeking a Spa Greeter to warmly welcome guests, manage check-ins and check-outs, and escort guests to changing rooms, ensuring they feel special.

You will coordinate spa consultations, maintain accurate guest profiles, assist in scheduling treatments, and support the reception with billing and opening procedures.

English fluency is required; Spanish is a plus, and a professional, courteous demeanor is essential in this luxury resort environment.