Spa Concierge - Spa Anjali

The Westin Riverfront Resort & Spa; Town of Avon (NY); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Marriott discounts

Paid Time Off

401(k) match

Career development trainings

Gym discounts

Eye Pieces discounts

PerkSpot discounts

Referral program

Job summary

The Westin Riverfront Resort & Spa in Avon, CO, is seeking a part-time Spa Concierge to welcome guests and support daily spa operations, including front desk tasks, reservations, and retail services. You will maintain a clean, organized spa environment and process transactions with the POS system.

The role requires weekend and holiday availability, strong communication, and a customer-focused approach to delivering an exceptional guest experience.

Qualifications

• Experience with POS systems, reservations and scheduling.
• Retail sales experience and upselling ability.
• Strong communication, attention to detail, and guest-focused service.

Responsibilities

• Welcome spa guests and assist with reservations and scheduling.
• Maintain cleanliness and presentation of spa boutique and guest areas.
• Process spa and retail transactions using the POS system.
• Restock and merchandise retail products to meet sales goals.
• Monitor guest needs and relay issues to the team.
• Provide support at the Fitness Desk and other spa areas.
• Work weekends, holidays, and openings/closings as needed.

Skills

Reservations & scheduling

Retail sales & upselling

Guest service

Communication

Attention to detail

Problem solving

Tools

POS system

Front desk software

Job description

Spa Anjali at The Westin Riverfront Resort & Spa is looking for a part-time Spa Concierge to welcome guests and support the day-to-day operation of our award-winning spa. This role combines front desk and guest service responsibilities with spa reservations, retail sales, and maintaining a clean, organized environment. If you enjoy working with people, staying busy, and creating a positive guest experience, we’d like to hear from you.

What You’ll Do Includes:

• Welcome spa guests, provide information about services and amenities, and assist with reservations and scheduling.
• Maintain the cleanliness, organization, and presentation of the spa boutique, relaxation lounge, and other guest areas, including opening and closing duties.
• Process spa and retail transactions accurately using the POS system and assist guests with boutique purchases and product recommendations.
• Restock and merchandise retail products while working toward spa retail sales goals.
• Monitor guest needs, address service concerns, and communicate issues to the appropriate team members.
• Provide support at the Fitness Desk and in other areas of the spa as needed.
• Work a flexible schedule that includes weekends, holidays, and opening and closing shifts based on business needs.

Location: Spa Anjali,The Westin Riverfront Resort & Spain Avon, CO

Start Date: ASAP

Employment Type: Part Time Year Round

Pay Rate: $20 / hour

Schedule: Must be able to work weekends and some holidays

Post Closing Date: 10/30/2026 (or until filled)

We’re looking for a hospitality-minded professional who is at least 18 years of age and brings strong communication skills, attention to detail, and a genuine passion for creating an exceptional guest experience. The ideal candidate has experience with POS systems, reservations and scheduling, retail sales and upselling, and strong computer and data-entry skills. They are organized, able to problem-solve independently, and remain calm, professional, and welcoming in a fast-paced environment. Spa treatment and product knowledge is a plus.

Benefits & Perks:

• Enjoy $8 employee lunches
• Marriott Hotel Discounts Worldwide
• generous Paid Time Off
• a 401(K) Plan with a discretionary employer match
• Career Development Trainings
• Discounted Gym Memberships at The Athletic Club Westin
• Discounts at Eye Pieces
• Corporate Discounts through Perk Spot
• $500 Referral Program

We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and experiences and make employment decisions based on qualifications, merit, and business needs.