Spa Concierge - Signia by Hilton, Atlanta

Hilton Worldwide, Inc.; Atlanta (GA); On-site; Full time

Job summary

A leading company in hospitality, Hilton, is seeking a Spa Concierge for their new property in Atlanta. The role involves greeting guests and assisting with administrative tasks. Benefits include access to DailyPay, medical insurance, and opportunities for career growth.

Benefits

Access to pay when needed via DailyPay

Medical insurance for you and your family

Mental health resources including Employee Assistance Program

Go Hilton travel program: 100 nights of discounted travel

Parental leave for new parents

Debt-Free Education through Guild Education

401K plan with company match

Hilton Shares: employee stock purchase at 15% discount

Career growth and development opportunities

Recognition and rewards programs

Qualifications

• At least one year of customer service experience in a spa or hotel guest services environment.

Responsibilities

• Greet and check in guests, creating a welcoming environment.
• Assist Spa Managers with administrative tasks for smooth operations.
• Handle clerical duties such as answering phones, managing emails, filing, and data entry.

Skills

Customer Focus

Strong Communication

Job description

Job Description - Spa Concierge - Signia by Hilton, Atlanta (HOT0BPBP)

Job Number:

HOT0BPBP

This property recently opened with 976 beautifully appointed guestrooms and 100,000 square feet of space, including a largest ballroom of 37,980 square feet. Guests can enjoy eight food and beverage experiences that celebrate the art of culinary.

Our ideal candidate will have at least one year of customer service experience in a spa or hotel guest services environment and possess strong communication skills.

Shift Pattern: Full flexibility to work 8-hour shifts, Monday – Sunday, with varied start times from 8:00 am to 7:00 pm.

Pay Rate: $18.00 per hour

Benefits: Hilton supports the mental and physical wellbeing of all Team Members with programs such as:

• Access to pay when needed via DailyPay
• Medical insurance for you and your family
• Mental health resources including Employee Assistance Program
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave for new parents
• Debt-Free Education through Guild Education, including degrees and certifications*
• 401K plan with company match
• Hilton Shares: employee stock purchase at 15% discount
• Career growth and development opportunities
• Recognition and rewards programs

* Benefits may vary based on property-specific terms and conditions and collective bargaining agreements.

Responsibilities:

• Greet and check in guests, creating a welcoming environment
• Assist Spa Managers with administrative tasks for smooth operations
• Handle clerical duties such as answering phones, managing emails, filing, and data entry
• Provide office support including copying, faxing, and record organization
• Assist therapists with basic treatment room opening duties to ensure readiness and cleanliness
• Support team communication and maintain high guest satisfaction through attentive service and collaboration

Candidate Profile:

Since 1919, Hilton has been a leader in hospitality, known for innovation, quality, and success. We seek candidates demonstrating our core values:

• Hospitality
• Integrity
• Leadership
• Teamwork
• Ownership
• Sense of urgency and discipline (Now)

Additional key attributes include:

• Quality
• Productivity
• Customer Focus

Working at Hilton:

Hilton is a global leader in hospitality, offering a range of accommodations from luxury hotels to mid-priced options. With nearly a century of service, we are committed to delivering exceptional guest experiences worldwide. Our vision is "to fill the earth with the light and warmth of hospitality," and our Team Members are central to this mission.