Bellperson - Signia by Hilton Atlanta

Signia by Hilton Atlanta; Atlanta (GA); On-site; USD 26,000 - 30,000; Full time

Job summary

Join a leading hotel in Atlanta as a Bellperson where you will provide exceptional service to guests by greeting, escorting, and handling their luggage. This full-time position requires strong customer service skills and the ability to lift heavy items. Enjoy a comprehensive benefits package while being a part of a diverse and inclusive work environment.

Benefits

DailyPay access

Medical Insurance

Best-in-Class Paid Time Off (PTO)

Go Hilton travel discount

Matching 401(k)

Employee stock purchase program

Debt-free education

Career growth and development

Qualifications

• Minimum of 3 months experience within hotels or bell services required.
• Ability to lift up to 55 lbs.

Responsibilities

• Greet and escort arriving and departing guests.
• Retrieve and transport guest luggage.
• Respond to guest inquiries and requests in a timely manner.

Skills

Customer Service

Dependability

Adaptability

Job description

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Signia by Hilton Atlanta - is looking to welcome a Bellperson to join the team!

The ideal candidate will have previous customer service experience, minimum of 3 months experience within hotels or bell services is required and able to lift up to 55lbs

Shift Pattern: Open availability required Monday - Sunday between the hours of 6am - 11pm

Pay Rate: $12.50 per hour plus tips

The Benefits:*

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:*

• Access to your pay when you need it through DailyPay
• Medical Insurance for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
  
  
  

What will I be doing?

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
• Ensure messages and faxes are regularly delivered throughout the day
• Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
• Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
• Assist in the maintenance, appearance and functionality of equipment
  
  
  

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
  
  
  

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Signia Atlanta

Schedule

Full-time

Brand

Signia Hilton

Job

Guest Services, Operations, and Front Office

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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