Spa Concierge - Signia by Hilton, Atlanta

Signia by Hilton Atlanta; Atlanta (GA); On-site; USD 37,000 - 43,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Spa Concierge to deliver exceptional guest experiences at Signia by Hilton Atlanta. The ideal candidate will assist with administrative tasks and ensure a welcoming environment for spa guests, requiring strong communication and customer service skills.

Benefits

Medical Insurance Coverage

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off

Go Hilton travel program: 100 nights of discounted travel

Debt-Free Education programs

401K plan with company match

Employee stock purchase program at a discount

Recognition and rewards programs

Qualifications

• At least one year of customer service experience in a spa or hotel environment.
• Strong communication skills.

Responsibilities

• Greets and checks in guests at the spa.
• Assists Spa Managers with daily administrative tasks.
• Supports team communication to maintain guest satisfaction.

Skills

Customer Focus

Communication

Adaptability

Job description

Spa Concierge - Signia by Hilton, Atlanta

Join to apply for the Spa Concierge - Signia by Hilton, Atlanta role at Signia by Hilton Atlanta

Spa Concierge - Signia by Hilton, Atlanta

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Join to apply for the Spa Concierge - Signia by Hilton, Atlanta role at Signia by Hilton Atlanta

The Signia by Hilton Atlanta is looking for their next Spa Concierge.

This property recently opened with 976 beautifully appointed guestrooms with 100,000 total square feet with their largest ballroom of 37,980 square feet. Guests can gather to celebrate the “art of culinary” with eight food and beverage experiences.

Our ideal candidate will have at least one year of customer service experience in a spa or hotel guest services environment and possess strong communication skills.

Shift Pattern: Seeking full flexibility to work 8-hour shifts, Monday – Sunday, with varied shifts starting as early as 8:00am and as late as 7:00pm.

Pay Rate: $18.00 per hour

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
  
  
  

What will I be doing?:

• Greets and checks in guests at the spa creating a welcoming and professional environment
• Assists Spa Managers with daily administrative tasks to ensure smooth operations across all areas
• Handles clerical duties such as answering phones, managing emails and correspondence, filing and data entry.
• Provides general office support including copying, faxing, and maintaining organized records as instructed.
• Assist Therapists with basic treatment room opening duties to ensure readiness and cleanliness
• Supports team communication and helps maintain a high level of guest satisfaction through attentive service and collaboration
  
  
  

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
  
  
  

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Signia Atlanta

Schedule

Full-time

Brand

Signia Hilton

Job

Spa, Health Club, Recreation

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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