Spa Concierge & Reservations — Flexible Scheduling

Gate Hospitality Group; Sawgrass (FL); In loco; USD 22.000 - 33.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Flexible scheduling

Resort discounts

Uniforms provided

Uniform dry cleaning

Five Diamond training

Career development

Advancement opportunities

Descrizione del lavoro

Ponte Vedra Inn & Club in Northeast Florida seeks a friendly Spa Receptionist to welcome members and guests, handle reservations, cash handling, and provide warm, professional service in a luxury resort setting.

You will work with spa providers, answer calls, maintain a clean reception area, and support the team with multitasking during busy hours; prior guest-service or hotel experience is preferred. This full-time role offers flexible scheduling and opportunities for career development.

Competenze

• Previous customer service, hotel, resort, spa, or reception experience preferred.
• Computer and cashiering experience required.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.

Mansioni

• Provide warm, professional, and attentive service to all members and guests.
• Welcome guests, answer questions, and assist with spa services and general information.
• Answer telephone calls and assist with scheduling appointments.
• Perform general reception and cashiering duties accurately.
• Process payments and maintain accurate guest records.
• Use computer and reservation systems efficiently.
• Communicate clearly with spa providers and other departments.
• Maintain a clean, organized, and welcoming reception area.
• Anticipate guest needs and respond promptly to requests.
• Manage multiple responsibilities while maintaining a calm and professional demeanor.
• Perform additional duties as assigned.

Conoscenze

Customer service experience

Communication skills

Multitasking

English fluency

Team player

Cashiering experience

Computer skills

Independent worker

Resort/hospitality experience

Descrizione del lavoro

Ponte Vedra Inn & Club in Northeast Florida seeks a friendly Spa Receptionist to welcome members and guests, handle reservations, cash handling, and provide warm, professional service in a luxury resort setting.

You will work with spa providers, answer calls, maintain a clean reception area, and support the team with multitasking during busy hours; prior guest-service or hotel experience is preferred. This full-time role offers flexible scheduling and opportunities for career development.