Elite Wellness Concierge for Luxury Club

Gate Hospitality Group; Sawgrass (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Uniforms provided

Resort discounts

Career growth

Professional training

Wellness destination experience

Forbes-oriented culture

Job summary

Ponte Vedra Inn & Club in Northeast Florida is seeking a Wellness Concierge to serve as the hospitality ambassador for the Sports Club, delivering exceptional member and guest experiences through personalized service, scheduling, billing, and wellness program coordination.

This role requires maintaining luxury service standards, assisting with fitness services and recovery offerings, and engaging members to support wellness goals while collaborating with Sports Club staff.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 2+ years in concierge or luxury hospitality roles.
• CPR/AED certification preferred or obtained within 30 days of hire.

Responsibilities

• Greet members and guests with warmth, delivering personalized service.
• Schedule and coordinate fitness classes, training sessions, and wellness services.
• Process billing, retail purchases, and member charges accurately.
• Provide facility tours and educate on club amenities.
• Maintain concierge desk coverage during operating hours.

Skills

Customer service

Hospitality

Communication

Multitasking

Sales and retail

Education

High School Diploma or equivalent

Associate's degree in Hospitality or related field

Tools

Scheduling systems

Point-of-sale systems

Billing software

MS Office

Job description

Ponte Vedra Inn & Club in Northeast Florida is seeking a Wellness Concierge to serve as the hospitality ambassador for the Sports Club, delivering exceptional member and guest experiences through personalized service, scheduling, billing, and wellness program coordination.

This role requires maintaining luxury service standards, assisting with fitness services and recovery offerings, and engaging members to support wellness goals while collaborating with Sports Club staff.