Spa Receptionist - Front Desk & Reservations| Flexible Hours

Ponte Vedra Inn & Club; Ponte Vedra Beach (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Resort discounts

Uniforms provided

Uniform dry cleaning

Five Diamond training

Career advancement

Job summary

Ponte Vedra Inn & Club, a premier luxury resort in Northeast Florida, seeks a Spa Receptionist who delivers warm, professional service to members and guests. You will manage inquiries, scheduling, cashiering, and guest records, while collaborating with spa providers and departments.

Applicants should have a hospitality or resort background, strong communication and multitasking skills, and the ability to stand for extended periods. Flexible shifts, uniforms, and career development are offered.

Qualifications

• Previous customer service, hotel, resort, spa, or reception experience is preferred.
• Computer and general cashiering experience required.
• Excellent interpersonal and communication skills.
• Strong organizational and multitasking abilities.
• Ability to read, write, and speak English effectively.
• Ability to stand for extended periods.
• Must meet the Club’s professional appearance and grooming standards.
• Must consistently meet or exceed member, guest, and team expectations.

Responsibilities

• Provide warm, professional, and attentive service to all members and guests.
• Welcome guests, answer questions, and assist with spa services and general information.
• Answer telephone calls and assist with scheduling appointments.
• Perform general reception and cashiering duties accurately.
• Process payments and maintain accurate guest records.
• Use computer and reservation systems efficiently.
• Communicate clearly with spa providers and other departments.
• Maintain a clean, organized, and welcoming reception area.
• Anticipate guest needs and respond promptly to requests.
• Manage multiple responsibilities while maintaining a calm and professional demeanor.
• Perform additional duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Teamwork

English proficiency

Professional appearance

Stand for long periods

Education

High school diploma

Tools

Cashiering systems

Job description

Ponte Vedra Inn & Club, a premier luxury resort in Northeast Florida, seeks a Spa Receptionist who delivers warm, professional service to members and guests. You will manage inquiries, scheduling, cashiering, and guest records, while collaborating with spa providers and departments.

Applicants should have a hospitality or resort background, strong communication and multitasking skills, and the ability to stand for extended periods. Flexible shifts, uniforms, and career development are offered.