Guest Experience Server — Flexible Shifts & Great Benefits

Gate Hospitality Group; Sawgrass (FL); On-site; USD 17,000 - 30,000; Full time

Benefits offered by this job

Vacation/Holiday/Sick Pay

401K

Medical/Dental/Vision/Short Term/Long

Job summary

Ponte Vedra Inn & Club in Northeast Florida is seeking team members to join a premier hospitality team. You will greet guests, guide their dining experience, and maintain impeccable service standards in a fast-paced environment.

Positions require flexibility, punctuality, and adherence to uniform guidelines. Training, safety compliance, and teamwork are emphasized as part of daily responsibilities and guest satisfaction.

Qualifications

• Ability to work a flexible schedule, including weekends, holidays
• Maintain professional appearance and proper uniform
• Attend required trainings and safety courses

Responsibilities

• Must be able to work a flexible schedule, to include weekends, holidays and split shifts.
• Arrive to work on time, consistently.
• Upon entering the property, arrive in proper uniform, crisp, clean and in good repair.
• Hair must be clean and cut in a becoming style; management has final approval.
• Attend all required training, safety courses; attend office and departmental meetings.
• Report any safety hazards, follow up that hazard has been corrected, and assist with providing a safe work environment.
• Make sure all sidework is complete before opening.
• Set up tables, glasses and silver should be clean and lined up properly; salt and pepper shakers and sugar holders full and clean; chairs, including legs and table bases are clean; flowers are appealing and fresh; table cloth is clean, crisp and hanging properly.
• Attend pre-shift meeting to learn daily specials and miscellaneous information.
• Greet guests and their guests immediately and with a smile.
• Guide guests through the course of their dining experience, communicating frequently.
• Ring members checks accurately and on a timely manner.
• Communicate with the Captain or Dining Room Manager as to closing time.
• Clean station and sidework as required.
• Close and check all guest checks at the end of shift.
• Turn in check-out to Captain or Dining Room Manager.
• Perform and follow up on all other duties assigned by Captain, Dining Room Manager or Room Service Supervisor.

Job description

Ponte Vedra Inn & Club in Northeast Florida is seeking team members to join a premier hospitality team. You will greet guests, guide their dining experience, and maintain impeccable service standards in a fast-paced environment.

Positions require flexibility, punctuality, and adherence to uniform guidelines. Training, safety compliance, and teamwork are emphasized as part of daily responsibilities and guest satisfaction.