Spa Concierge & Guest Services Expert

ViziRecruiter,LLC.; Colorado; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health benefits package Day 1: Medical

Dental & Vision

Life insurance

Short-Term Disability

Referral bonus program

Employee discounts

Education reimbursement

Career development opportunities

Job summary

PENN Entertainment is hiring for a spa/retail associate at Ameristar Casino Resort Spa in Colorado. You will greet guests, process payments, maintain spa cleanliness, stock merchandise, and schedule treatments. The role requires customer-service focus, basic computer skills, and physical stamina to lift items and assist guests.

The position is full-time, on-site, with benefits starting Day 1 and opportunities for career growth within the organization.

Qualifications

• 1 year spa or retail experience preferred.
• Strong problem-solving and decision-making skills.
• Superior customer service skills.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office.

Responsibilities

• Greet guests and assist with spa usage and services.
• Handle cash, checks, credit cards, gift certificates, and POS transactions accurately.
• Maintain cleanliness of spa facilities daily.
• Stock and price merchandise in the retail area, ability to lift up to 25 lbs.
• Schedule spa and salon treatments and keep policies updated.

Skills

Customer service

Communication

Problem solving

Attention to detail

Physical stamina

Tools

Microsoft Office

Job description

PENN Entertainment is hiring for a spa/retail associate at Ameristar Casino Resort Spa in Colorado. You will greet guests, process payments, maintain spa cleanliness, stock merchandise, and schedule treatments. The role requires customer-service focus, basic computer skills, and physical stamina to lift items and assist guests.

The position is full-time, on-site, with benefits starting Day 1 and opportunities for career growth within the organization.