Spa Front Desk Agent

ViziRecruiter,LLC.; Colorado; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health Benefits Insurance package

$700 Referral Bonus Program

Education reimbursement program

Career development opportunities

Job summary

ViziRecruiter, LLC. is seeking a Front Desk Agent in Colorado who provides superior service and administrative support to the spa team. Responsibilities include scheduling treatments, handling transactions, and maintaining cleanliness in spa facilities.

The ideal candidate has spa or retail experience and strong customer service skills. The role demands physical ability to lift and move equipment, and offers competitive benefits such as medical insurance and referral bonuses.

Qualifications

• One year spa or retail experience required.
• Strong written and verbal communication skills.
• Ability to lift up to sixty pounds.

Responsibilities

• Provide superior service to guests.
• Schedule spa and salon treatments.
• Maintain cleanliness in the spa facilities.

Skills

Customer service skills

Problem solving

Microsoft Office proficiency

Physical stamina

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
• Discounted Casino bus tickets
• Discounted RTD EcoPass
• Hot meal served by the Leadership Team once a month
• 20%discount for Starbucks, Ara Spa, and all food outlets
• 100%Colorado Gaming License reimbursement after90days of employment
• Hotel discounts available at all43 PENNproperties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program
• Career development opportunities

Responsibilities

• As a Front Desk Agent you are responsible for providing superior service to both the internal and external customer. This position is responsible for providing administrative and clerical support to the spa team to include scheduling, payment processing, and merchandise sales.
• Greet guests and offer assistance and/or instruction in the use of the Spa.
• Collect fees and accurately handle all cash, checks, credit card, gift certificates and comp transactions.
• Maintain on a daily basis a high level of cleanliness in the spa facilities.
• Unpack, stock and price all merchandise in the retail area as needed with the ability to lift a minimum of 25 lbs.
• Schedules spa and salon treatments
• Responsible for knowing all new policies and procedures in the Spa.Adhere to all policies and procedures for the Spa.
• All other duties assigned and required to help enhance the spa.

Requirements

• One (1) year spa or retail experienceStrong problem solving, decision making and consulting skills.
• Superior customer service skillsStrong written and verbal communication skill
• sFully competent in Microsoft OfficeAbility to review and comprehend all necessary documentation.
• Ability to inspect and maintain areas for which responsible.
• Ability to use the equipment associated with the position to include spa facilities and cash register.
• Ability to move around work area effectively and efficiently.
• This position is physical in nature and requires the ability to maneuver to assist guests in the proper use of equipment and to perform other job duties.
• Ability to lift up to sixty pounds and push and pull up to one hundred pounds of towels, equipment, and supplies.This position operates in a working environment that is subject to varying levels of cold, heat, wet/humid conditions, crowds, and noise.
• Incumbents are at times subject to hazards such as slippery conditions; proper safety precautions are taken.
• Ability to sustain a high level of confidentiality, professionalism, and integrity.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with Team Members at all levels of the organization.
• Highly organized and detail-oriented