Overnight Lead Steward

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health Benefits Insurance package

$700 Referral Bonus Program

Discounted Casino bus tickets

Discounted RTD EcoPass

Monthly hot meal from Leadership Team

20% discount for Starbucks and food outlets

100% Colorado Gaming License reimbursement

Hotel discounts at all PENN properties

Education reimbursement program

Career development opportunities

Job summary

A leading entertainment organization in Indiana seeks motivated individuals for stewarding positions. You will ensure excellent guest service while maintaining cleanliness and organization. Successful candidates will possess strong verbal communication skills, effective decision-making abilities, and experience in cleaning, particularly in a hospitality setting. The company offers a comprehensive benefits package including health benefits and career development opportunities.

Qualifications

• Excellent verbal communication skills are required.
• Must demonstrate strong organizational skills.
• 1-3 years of experience in cleaning, preferably in a hotel or casino.
• Ability to follow safety and health standards (OSHA/health codes).
• Comfort working in a fast-paced casino environment.

Responsibilities

• Adhere to guest service requirements and established policies.
• Train team members in chemical usage and food handling practices.
• Maintain cleanliness of all back of house areas.
• Communicates effectively through logbooks and verbally.
• Report on any equipment malfunctions.
• Manage inventories, orders, and receiving activities.
• Ensure proper uniform, tools, and safety compliance.
• Communicate effectively via logbooks and reports.
• Handle interruptions and assist teammates as needed.
• Perform other duties as assigned.

Skills

Verbal communication

Organizational skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High School Diploma or GED equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Introduction

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click to discover how we empower team members to grow, thrive, and advance in their careers.

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
• Discounted Casino bus tickets
• Discounted RTD EcoPass
• Hot meal served by the Leadership Team once a month
• 20%discount for Starbucks, Ara Spa, and all food outlets
• 100% Colorado Gaming License reimbursement after 90 days of employment
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program
• Career development opportunities

Responsibilities

• Adhere to guest service requirement listed above.
• Adhere to established department and property policies and procedures regarding guest service standards.
• Must maintain the strictest confidence of all confidential information disclosed by an Ameristar entity.
• Coach, monitor, and develop team members for improved performance.
• This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty.
• Demonstrates ability to plan and organize the stewarding department.
• Demonstrates ability to train team members in chemical usage and appropriate food handling practices.
• Possesses ability to take inventories, place orders, receive orders and will be required to carry out all.
• Demonstrates ability to delegate shift station responsibilities and supervise kitchen when called upon.
• Demonstrates ability to maintain cleanliness of all back of house areas.
• Practice Safe food handling and sanitation duties as given to by management.
• Demonstrates the ability to handle varying business with little assistance.
• Demonstrates willingness to assist other team members as needed without being asked.
• Demonstrates the ability to communicate through logbooks, verbally and written.
• Demonstrates the ability to be proactive in maintaining Ameristar standards.
• Demonstrates the ability to follow up on projects in a timely manner and complies with departmental policies as well as with Company rules, regulations, and policies set forth in the employee handbook.
• Reports on any equipment malfunctions. Maintains station in a neat and orderly manner.
• Reports with proper tools, clean uniform, and recommended footwear at the stated time.
• All other duties as assigned.

Requirements

• Good verbal communication required.
• Must have excellent organizational skills.
• Strong knowledge of Microsoft Word, Excel, and Outlook is preferred.
• Maintain Company Standards; be in compliance with Health Codes and OSHA.
• Must have decision-making ability; frequent communication with other department heads; must be willing to accept responsibility of inventory, breakage control and accurate labor cost.
• Uses appropriate language when engaging guests and co-workers in conversation, communicating clearly and courteously, provides continued service to all guests.
• Determines the nature of guest concerns and takes appropriate action to resolve general concerns, obtaining assistance from the proper personnel, as necessary.
• Ability to work with interruptions.
• High School Diploma or GED equivalent
• Minimum 1-3 years' experience in cleaning, preferably in a hotel or casino.