Spa Concierge: Guest Experience & Booking Lead

Alterra Mountain Company; Sandpoint (ID); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Free resort pass

Employee housing

Discounted onsite childcare

Paid sick leave

401(k) match

Pro deals

Full medical benefits, vacation time,

Job summary

Cambium Spa at Schweitzer is seeking a friendly, organized Spa Receptionist to be the welcoming face of our spa and wellness center. Located in a serene mountain setting, our spa provides world-class treatments to guests seeking relaxation and renewal after a day on the slopes.

The ideal candidate is passionate about hospitality and capable of creating seamless and memorable guest experiences from the moment of arrival.

Qualifications

• High School/GED required.
• 2 years experience in a guest service position is a plus.
• Basic computer literacy and comfort with scheduling systems are helpful.

Responsibilities

• Greet guests warmly and professionally at spa arrival.
• Manage spa appointment bookings, confirmations, and changes.
• Answer calls, emails, and inquiries with service and promotions details.
• Check guests in/out for treatments and process payments.
• Provide recommendations on spa treatments and retail products.
• Maintain front desk and lobby appearance and cleanliness.
• Coordinate with spa therapists and management for schedule accuracy.

Skills

CPR AED First Aid

Basic computer skills

Education

High School/GED

Job description

Cambium Spa at Schweitzer is seeking a friendly, organized Spa Receptionist to be the welcoming face of our spa and wellness center. Located in a serene mountain setting, our spa provides world-class treatments to guests seeking relaxation and renewal after a day on the slopes.

The ideal candidate is passionate about hospitality and capable of creating seamless and memorable guest experiences from the moment of arrival.