Spa Concierge & Front Desk Specialist - Guest Experience
Burke Williams Day Spas, Inc.
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Benefits offered by this job
Job summary
Burke Williams Day Spas, Inc. in Woodland Hills is seeking a Front Desk / Spa Concierge for Friday through Monday shifts. This part-time role places you at the first and last point of contact, setting the tone for every guest's experience in a luxury wellness environment.
You will welcome guests, guide memberships and services, manage check-ins and transactions, and collaborate with the team to ensure a seamless, inviting spa visit. Training is provided and opportunities for growth are available.
Qualifications
- Warm, personable and service-driven mindset.
- Ability to engage guests and guide them through offerings.
- Detail-oriented with a focus on guest satisfaction.
Responsibilities
- Create Meaningful Experiences - anticipate guests' needs and make interactions warm.
- Engage & Serve - build connections and guide guests through memberships, spa services and retail.
- Lead with Expertise - recommend services and products aligned with guest needs.
- Ensure Smooth Operations - manage check-ins, transactions and scheduling.
- Collaborate & Communicate - connect guests with team members and leadership.
- Give Back & Inspire - support community initiatives and wellness programs.
Skills
Job description
Burke Williams Day Spas, Inc. in Woodland Hills is seeking a Front Desk / Spa Concierge for Friday through Monday shifts. This part-time role places you at the first and last point of contact, setting the tone for every guest's experience in a luxury wellness environment.
You will welcome guests, guide memberships and services, manage check-ins and transactions, and collaborate with the team to ensure a seamless, inviting spa visit. Training is provided and opportunities for growth are available.
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