Spa Concierge & Facilities Specialist

Renaissance Ross Bridge Resort & Spa; Birmingham (AL); On-site; USD 26,000 - 32,000; Full time

Job summary

Auburn Marriott Opelika Resort & Spa at Grand National is seeking a Spa Attendant to help create a welcoming, clean, and well-organized spa environment. You will assist guests, support therapists, and ensure towels, robes, slippers, toiletries, and amenities are readily available.

Responsibilities include guiding guests to lockers, maintaining the locker rooms and lounges, and ensuring all spa spaces remain tidy and stocked for a relaxing guest experience.

Qualifications

• Maintain impeccable cleanliness standards throughout the spa facilities.
• Greet and escort guests to locker areas, assign lockers, and provide amenities.
• Explain proper usage of spa facilities to guests for comfort and safety.
• Keep restrooms, showers, and lounges clean and well stocked.

Responsibilities

• Demonstrate strong commitment to cleanliness across the spa.
• Greet guests, escort to locker areas, assign lockers, provide towels, robes, slippers, and toiletries.
• Communicate proper usage of spa facilities to ensure guest comfort and safety.
• Maintain clean, stocked restrooms and showers; replace used towels and mats; wipe down showers after use.
• Assist therapists during treatments as needed to support smooth service delivery.
• Manage inventory of guest supplies in locker rooms and vanity areas.
• Monitor guest appointments and coordinate with teams to ensure timely service.
• Stock and serve beverages and fruits in lounge areas to enhance guest experience.
• Handle laundry processes and dispose of soiled linens per procedures; stock fresh towels.
• Arrange spa areas with items like ice packs and towels to ensure a comfortable environment.

Job description

Auburn Marriott Opelika Resort & Spa at Grand National is seeking a Spa Attendant to help create a welcoming, clean, and well-organized spa environment. You will assist guests, support therapists, and ensure towels, robes, slippers, toiletries, and amenities are readily available.

Responsibilities include guiding guests to lockers, maintaining the locker rooms and lounges, and ensuring all spa spaces remain tidy and stocked for a relaxing guest experience.