Spa Concierge — Elevate Guest Experience

Montage International; Bluffton (SC); On-site; USD 24,000 - 28,000; Full time

Job summary

Montage International in Bluffton, SC seeks a Spa Attendant to greet guests, guide them to lockers and ensure a seamless spa experience with spotless facilities. You will handle locker keys, towels, and help maintain clean locker rooms and the desk area, while delivering friendly service.

The role requires a patient, outgoing individual with prior guest service experience and a focus on cleanliness and order.

Qualifications

• High School Diploma or equivalent preferred.
• Previous spa or health club experience preferred.
• Minimum of one year experience in customer service.

Responsibilities

• Welcoming guests and showing them to their lockers.
• Anticipate guest needs and efficiently handle all guest requests.
• Issues locker keys and towels and monitors the return of those items.
• Assist with the cleanliness and organization of locker rooms and issue desk.
• Ensuring an adequate supply of clean towels, robes and guest-wear are available.
• Maintain a clean, neat and organized issue desk by wiping counters, keeping counters clutter-free and organizing drawers and cabinets.
• Assisting with removing used linen and restocking linen.

Skills

Customer service

Guest relations

Attention to detail

Education

High School Diploma or equivalent

Job description

Montage International in Bluffton, SC seeks a Spa Attendant to greet guests, guide them to lockers and ensure a seamless spa experience with spotless facilities. You will handle locker keys, towels, and help maintain clean locker rooms and the desk area, while delivering friendly service.

The role requires a patient, outgoing individual with prior guest service experience and a focus on cleanliness and order.