Spa Concierge - Create Guest Bliss + 10% Commission

Breckenridge Grand Vacations, LLC; Breckenridge (CO); Sur place; USD 43 000 - 50 000; Plein temps

Avantages offerts par ce poste

Health, vision, and dental insurance

Company-paid life insurance

Voluntary Life and AD&D Insurance

HSA and FSA-Dependent Care Accounts

Retirement plan

Generous PTO and sick leave

Volunteer Time Off

Bereavement leave

Biannual bonuses

Tuition Reimbursement

Wellness programs

Ski/Rec center pass loans

Lodging and gear discounts

Tickets to events

Pet insurance partner discounts

Summit Medallions access

Résumé du poste

Breckenridge Grand Vacations, LLC seeks a Spa Concierge to be the welcoming face of our spa retreat in Colorado. You will handle appointments, payments, and daily operations while promoting treatments and retail products.

Earn 10% commission on retail sales and enjoy industry-leading benefits in a premier mountain destination. The role requires strong guest service, attention to detail, and the ability to work evenings and weekends.

Qualifications

• High school diploma or GED required.
• Minimum 1 month of customer service experience.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Strong English communication skills (verbal and written).
• Basic math skills including discounts and commissions.
• Able to perform computer work and lift 10–25 lbs.

Responsabilités

• Manage all guest interactions including appointments, check-ins, and inquiries (in-person, phone, email).
• Process payments, reconcile daily transactions, and resolve discrepancies.
• Maintain spa cleanliness and amenities (grotto, treatment areas, retail space).
• Promote treatments and retail products while enforcing facility policies.
• Support operations through inventory management, social media, and special projects.
• Uphold exceptional service standards and company policies.
• Participate in training and sustainability initiatives.

Connaissances

Customer service

Microsoft Office

English communication

Basic math

Team player

Problem solving

Detail oriented

Active listener

Guest service focus

Formation

High school diploma/GED

Description du poste

Breckenridge Grand Vacations, LLC seeks a Spa Concierge to be the welcoming face of our spa retreat in Colorado. You will handle appointments, payments, and daily operations while promoting treatments and retail products.

Earn 10% commission on retail sales and enjoy industry-leading benefits in a premier mountain destination. The role requires strong guest service, attention to detail, and the ability to work evenings and weekends.