Spa Concierge Attendant – Elevate Guest Comfort

HHM Hospitality; Groton (CT); On-site; USD 17,000 - 22,000; Full time

Job summary

HHM Hotels in Groton, CT is seeking a Spa Attendant to maintain the cleanliness of the spa, locker rooms, fitness area and pool, and to assist at the spa desk in line with brand standards. You will greet guests, keep facilities tidy, restock linens, escort guests to changing areas, and communicate facility details to members while addressing issues with management.

The role supports sustainability through Earth View guidelines and requires a high school diploma or comparable experience with

Qualifications

• High school diploma or comparable work experience.
• Previous customer service experience or equivalent training required.

Responsibilities

• Immediately greet guest and offer to assist with their needs.
• Maintains the cleanliness and order of the facility to include sweeping, mopping, and vacuuming, and removing waste.
• Restock all linens in locker rooms and appropriate guest areas.
• Escort members/guests to changing areas in a courteous and timely manner and provides guests with an orientation to the facility.
• Assist in conducting monthly inventory of spa operating and guests supplies as requested.
• Effectively communicate details regarding the facility and its amenities to members and guests.
• Communicate with management of any member, guest, or facility issues.
• Follow sustainability guidelines and practices related to HHM’s Earth View program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Job description

HHM Hotels in Groton, CT is seeking a Spa Attendant to maintain the cleanliness of the spa, locker rooms, fitness area and pool, and to assist at the spa desk in line with brand standards. You will greet guests, keep facilities tidy, restock linens, escort guests to changing areas, and communicate facility details to members while addressing issues with management.

The role supports sustainability through Earth View guidelines and requires a high school diploma or comparable experience with