Spa Attendant & Guest Experience Specialist

Agua Caliente Casinos; Palm Springs (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Paycom - ATS is seeking a Spa Guest Services Attendant to welcome guests, hand out robes and towels, and escort clients to therapists while maintaining pristine spa facilities. The role involves providing iced drinks, restocking linens, and ensuring a Forbes 5-star standard within a casino setting.

The ideal candidate will deliver outstanding guest service, be mindful of safety, and adhere to tribal regulations and internal controls.

Qualifications

• High school diploma or GED required.
• Ability to obtain Riverside County Health Department card within one week of employment.
• Ability to obtain Responsible Alcoholic Beverage Certificate through ABC within 60 days of employment.

Responsibilities

• Welcome guests and provide robes, slippers, towels, and locker keys.
• Escort guests to their lockers and to the therapist; maintain spa cleanliness.
• Assist in maintaining Forbes 5 star and Ace service standards.
• Restock linens and supplies; ensure locker area is neat and clean.
• Provide excellent guest service in a casino/spa environment and adhere to internal controls and SOPs.

Skills

Guest service

Professionalism

Communication

Teamwork

Education

High School Diploma or GED

Job description

Paycom - ATS is seeking a Spa Guest Services Attendant to welcome guests, hand out robes and towels, and escort clients to therapists while maintaining pristine spa facilities. The role involves providing iced drinks, restocking linens, and ensuring a Forbes 5-star standard within a casino setting.

The ideal candidate will deliver outstanding guest service, be mindful of safety, and adhere to tribal regulations and internal controls.