Spa Attendant — Guest Experience & Facility Care

Mystic Marriott Hotel & Spa; Groton (CT); On-site; USD 19,000 - 28,000; Full time

Job summary

Mystic Marriott Hotel & Spa in Groton, CT seeks a Spa Attendant to maintain cleanliness and order across the spa, locker rooms, fitness area, pool, and front desk. You will greet guests, assist with needs, and provide a brief orientation to the facility.

Responsibilities include restocking linens, assisting with inventory, communicating facility details to members and guests, and following Earth View sustainability guidelines while maintaining safety standards and delivering guest satisfaction.

Qualifications

• High school diploma or comparable work experience.
• Previous customer service experience or equivalent training required.

Responsibilities

• Greet guests and assist with their needs.
• Maintain cleanliness of spa, locker rooms, fitness area, pool, and desk.
• Restock linens in locker rooms and guest areas.
• Escort guests to changing areas and provide facility orientation.
• Assist in conducting monthly inventory of spa supplies.
• Communicate facility details to members and guests.
• Report issues to management.
• Follow Earth View sustainability guidelines.
• Follow safety guidelines and PPE/OSHA standards.
• Ensure guest satisfaction.
• Perform other duties as requested by management.

Skills

Customer service

Guest assistance

Communication

Education

High school diploma or comparable work experience

Job description

Mystic Marriott Hotel & Spa in Groton, CT seeks a Spa Attendant to maintain cleanliness and order across the spa, locker rooms, fitness area, pool, and front desk. You will greet guests, assist with needs, and provide a brief orientation to the facility.

Responsibilities include restocking linens, assisting with inventory, communicating facility details to members and guests, and following Earth View sustainability guidelines while maintaining safety standards and delivering guest satisfaction.