Spa Attendant (Female) 10HR Shift - Part Time

M Resort Spa Casino; Henderson (NV); On-site; USD 39,950,000 - 44,359,000; Full time

Job summary

PENN Entertainment is seeking a Spa/Salon receptionist in Henderson. The role handles phone answering, appointment bookings, guest greetings, and ensuring the Spa/Salon areas are clean and well-stocked.

Ideal candidates have 1 year of customer service experience, strong English communication, basic math skills, and familiarity with spa procedures. This is a full-time, on-site position with competitive base pay.

Qualifications

• 1 year of customer service experience, preferably in a spa or related environment.
• Excellent communication and customer service skills.
• Ability to read, write, and communicate verbally in English.
• Ability to perform basic math and accurately handle cash and credit transactions.
• Familiarity with spa treatments and procedures.

Responsibilities

• Answer phone and books appointments for Spa/Salon facilities and services.
• Greet guests and offers assistance and/or instruction in the use of the Spa/Salon facilities and services.
• Oversee the Spa/Salon facilities and issues towels and equipment to guests.
• Collect fees for Spa/Salon services from hotel and non-hotel guests; handles retail sales.
• Maintain all Spa/Salon facilities in clean and attractive condition.
• Maintain stock levels for all facility supplies.
• Report any safety hazards to Supervisor.
• Must provide courteous and friendly service to all guests and staff.
• Perform related work as requested.

Skills

Customer service

Communication skills

Cash handling

Basic math

Computer/invoicing

Education

High School Diploma or GED

Tools

Computer basics

Job description

WE'RE CHANGING ENTERTAINMENT. COME JOIN US.

We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits- such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

MAJOR JOB DUTIES:

• Answer phone and books appointments for Spa/Salon facilities and services.
• Greet guests and offers assistance and/or instruction in the use of the Spa/Salon facilities and services.
• Oversee the Spa/Salon facilities and issues towels and equipment to guests.
• Collect fees for Spa/Salon services from hotel and non-hotel guests; handles retail sales.
• Maintain all Spa/Salon facilities in clean and attractive condition.
• Maintain stock levels for all facility supplies.
• Report any safety hazards to Supervisor.
• Must provide courteous and friendly service to all guests and staff.
• Perform related work as requested.

The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.

BRING US YOUR BEST.

EXPERIENCE:

1 year of customer service experience, preferably in a spa or related environment.

EDUCATION:

High School Diploma or GED.

SKILLS:

Excellent communication and customer service skills. Familiarity with various types of salon treatments and procedures. Full knowledge and understanding of company and department rules, regulations, policies and procedures. Ability to read, write, and communicate verbally in English. Ability to perform basic math and accurately handle cash and credit transactions. Skill in establishing and maintaining effective working relationships with staff and customers. Requires being flexible and on call 24 hours a day. General computer skills for entry of billings and invoices into system.

STAY IN THE GAME. FOLLOW US.

We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

$14.00 Hourly