Spa Attendant: Elevate Guest Experience & Growth

Omni Hotels & Resorts

Bedford Township (PA)

On-site

USD 19,000 - 25,000

Full time

14 days+

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Job summary

Omni Bedford Springs Resort & Spa is seeking a Spa Attendant to uphold exceptional service across locker rooms, lounges, and spa areas. You will welcome guests, guide them through facilities, and maintain pristine spaces to enhance guest experiences.

The role requires strong customer service skills, the ability to multi-task, and a commitment to a clean, safe, and welcoming environment. The position involves standing for shifts and flexibility for peak times including nights and weekends.

Qualifications

Customer service oriented, ability to multi-task, detail orientation, and excellent organizational skills needed.
Must be willing to work flexible hours as needed during busy times and high-profile events, including nights, weekends and holidays.
Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.

Responsibilities

To welcome, check-in and familiarize all guests and members with the locker room and facilities.
To be a source of information for guests with regards to Spa and Resort operations.
To maintain the highest standards of cleanliness, neatness and organization in locker rooms, lounges and related areas.
To be cross-trained in some reception desk duties such as tours and spa software.