Spa Attendant

Four Seasons Hotels and Resorts; Westlake Village (CA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Hourly wage: $21.70

401K Retirement savings plan

Employee Assistance Program

Wellbeing investments

Complimentary room nights and discount

Free meals and on-site parking

Training programs, tuition reimburse

Growth & Development opportunities

Job summary

Four Seasons Hotel Westlake Village seeks a Spa Attendant to maintain a pristine spa environment and deliver exceptional guest service. You will handle area upkeep, assist guests with inquiries, and help guests with appointments, ensuring a serene and welcoming experience.

The role emphasizes hospitality, English communication, and a cooperative team approach in a luxury spa setting.

Qualifications

• Six months prior experience in housekeeping or related field is preferred.
• Must have oral proficiency in English.
• Attention to detail is essential for spa cleanliness and safety.

Responsibilities

• Set up and maintain spa facilities including refreshments and locker rooms.
• Greet guests and provide courteous, professional service at all times.
• Assist guests with appointments and spa services as needed.

Skills

Six months housekeeping experience

Oral English proficiency

Attention to detail

Hospitality mindset

Customer service

Education

High school diploma or equivalent

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu’s sunny beaches and Santa Barbara’s famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.

About the role

Four Seasons Hotel Westlake Village is seeking a Spa Attendant to join our dynamic and uplifting team. This role requires exceptional attention to detail, strong organizational skills, and a passion for maintaining a pristine and inviting spa environment. The ideal candidate will enjoy engaging with guests, answering their questions, and delivering an unparalleled level of service in a serene setting.

What you will do

• Set-up and maintain spa including refreshments, locker rooms, pre-treatment area.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.
• Assist guest to their appointments as they relate to the Spa services.

What you bring

• High school degree or equivalent experience preferred
• Six months previous experience working in housekeeping or a related field
• The ability to have oral proficiency in the English language
• The ability to have attention to detai
• The ability to know which chemicals to use for what areas
• Successful candidate must possess legal work authorization in the United States

What we offer

• Hourly Range: $21.70
• 401K Retirement savings plan
• Employee Assistance Program
• Investment in yourWellbeing
• Complimentary Room nights and discountedrates
• Free meals and on-site parking
• Training programs, tuitionreimbursement
• Growth & Developmentopportunities

Schedule & Hours

• Full time position

Four Seasons is an Equal Opportunity, Affinity Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal