Spa Attendant

Four Seasons; Westlake Village (CA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401K Retirement savings plan

Employee Assistance Program

Investment in your Wellbeing

Complimentary Room nights and discount

Free meals and on-site parking

Job summary

Four Seasons Westlake Village is seeking a Spa Attendant to join a luxury hotel team. You will maintain a pristine spa environment, greet guests, and support seamless service across spa areas. A strong guest-first attitude is essential.

The role requires a high school diploma, basic housekeeping experience, and legal work eligibility in the United States, with English proficiency and attention to detail. We offer competitive hourly pay and comprehensive benefits in a collaborative setting.

Qualifications

• High school diploma or equivalent.
• Six months experience in housekeeping or related field.
• Must be legally eligible to work in the United States.
• Strong hospitality and guest-service orientation.
• Ability to communicate effectively in English.

Responsibilities

• Set up and maintain spa facilities, including refreshments and changing areas.
• Interact with guests with high hospitality standards and resolve inquiries and requests.
• Assist guests to appointments and coordinate Spa services.

Skills

Oral English

Attention to detail

Hospitality mindset

Education

High school diploma or equivalent

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A southern California escape that embodies wellbeing. Set at the foothills of the Santa Monica Mountains between Malibu's sunny beaches and Santa Barbara's famous vines, our relaxed yet refined California hotel offers a family-friendly atmosphere and is home to the Center for Health & Wellbeing, a luxury destination for wellness. Come and redefine what it means to reinvigorate.

About the role

Four Seasons Hotel Westlake Village is seeking a Spa Attendant to join our dynamic and uplifting team. This role requires exceptional attention to detail, strong organizational skills, and a passion for maintaining a pristine and inviting spa environment. The ideal candidate will enjoy engaging with guests, answering their questions, and delivering an unparalleled level of service in a serene setting.

What you will do

• Set-up and maintain spa including refreshments, locker rooms, pre-treatment area.
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services.
• Assist guest to their appointments as they relate to the Spa services.

What you bring

• High school degree or equivalent experience preferred
• Six months previous experience working in housekeeping or a related field
• The ability to have oral proficiency in the English language
• The ability to have attention to detai
• The ability to know which chemicals to use for what areas
• Successful candidate must possess legal work authorization in the United States

What we offer

Hourly Range: $21.70

• 401K Retirement savings plan
• Employee Assistance Program
• Investment in your Wellbeing
• Complimentary Room nights and discounted rates
• Free meals and on-site parking
• Training programs, tuition reimbursement
• Growth & Development opportunities

Schedule & Hours

Full time position

Four Seasons is an Equal Opportunity, Affinitive Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal