Spa Attendant

Boyd Gaming; Florence (IN); On-site; USD 25,000 - 40,000; Full time

Job summary

Ein etabliertes Unternehmen im Bereich Casino-Entertainment sucht einen Spa Attendant, der für die Begrüßung und Betreuung der Kunden verantwortlich ist. In dieser spannenden Rolle sind Sie das Gesicht des Spas und sorgen dafür, dass die Gäste ein unvergessliches Erlebnis haben. Zu Ihren Aufgaben gehören das Buchen von Terminen, das Aufräumen der Spa-Bereiche und das Unterstützen der Gäste bei ihren Bedürfnissen. Wenn Sie eine Leidenschaft für Kundenservice haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Exzellente Kundenservicefähigkeiten sind erforderlich.
• Vorherige Erfahrung im Gesundheitsclub oder Spa ist von Vorteil.

Responsibilities

• Begrüßen und einchecken von Kunden im Spa.
• Buchung von Terminen und Aufrechterhaltung der Sauberkeit im Spa.

Skills

Kundenservice

Spa-Erfahrung

CPR-Training

Education

High School Diploma

Job description

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

The Spa Attendant will greet, check-in, and escort clients to designated spa areas. The Spa Attendant will assist with the preparation of facilities for spa services. The Spa Attendant will collect payments for services rendered. Answer incoming phone calls, book appointments, and upsell guests on products and/or services. Ensure overall cleanliness of spa and salon.

• Greet clients in a professional and timely manner
• Book appointments according to availability.Clean general spa areas and refill supplies.
• Assist clients as needed including but not limited to bringing towels, soaps, and filling tubs.
• Collect appropriate payments for services rendered.
• Offer food and beverage menu to clients while waiting for service or utilizing facility.
• Keep Management informed of any maintenance needs to the spa, salon, or equipment.Follow uniform and grooming guidelines.
• Complete established checklists and comply with all policies and procedures.
• Be knowledgeable of services and products offered to better upsell to clientele.
• Assist in other areas of the spa as needed including reception, spa attendant duties, and retail areas.
• Assist in training newly hired team members.
• Other duties as assigned by management.

Qualifications

• Must be 19 years old.
• Must have excellent customer service skills.
• Previous health club or spa experience preferred.
• CPR training preferred.
• Must be able to set up all proper equipment for all menu services.
• Must be literate and fluent in English.
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.