Spa Associate Front Desk Sales Associate

Hand & Stone - 825 Rockville Pike - Rockville, MD; Rockville (MD); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Free food & snacks

Free uniforms

Opportunity for advancement

Job summary

A wellness and beauty spa in Rockville is seeking a Spa Sales Associate. The role involves educating clients on membership benefits, achieving sales goals, and providing excellent customer service. Ideal candidates will have customer service experience and possess strong communication skills. Competitive compensation starting at $15.00 - $18.00 per hour, with potential bonuses available.

Qualifications

• Customer service or sales experience preferred.
• Detailed knowledge of the spa services required, training provided.
• Must be capable of working flexible hours with one weekend day mandatory.

Responsibilities

• Educate clients on membership benefits.
• Meet or exceed monthly membership sales goals.
• Upsell spa services and add-ons to enhance client experiences.
• Provide excellent customer service to members and guests.

Skills

Customer service or sales experience

Strong interpersonal and communication skills

Flexible availability

Detailed knowledge of services

Zenoti experience

Job description

Overview

Are you passionate about wellness and beauty? Do you thrive in a customer-centric environment? Join our team as a Spa Sales Associate and be part of a dynamic spa experience dedicated to enhancing the well-being of our clients!

Location

825 Rockville Pike, Suite D, Rockville, MD 20852

Benefits

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free food & snacks
• Free uniforms
• Opportunity for advancement

Compensation

Compensation: $15.00 - $18.00 per hour

What’s in it for you

• Competitive Compensation - hourly wage ($15-$18) PLUS commissions
• Contests - Do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - Potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving. Great opportunity for career development and training.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting.
• Employee Discounts - Discounts on products, services, AND gift cards.
• Additional bonus based on membership sales

Responsibilities

• Educate clients on membership benefits
• Meet or exceed monthly membership sales goals
• Strong interpersonal and communication skills
• Upsell spa services and add-ons to enhance client experiences
• Detailed knowledge of the menu of services - training provided
• Provide excellent customer service to members and guests, building lasting relationships
• Capable of working flexible hours (One weekend day is mandatory)
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and take payments
• Customer service or sales experience preferred
• Zenoti experience is a plus

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.