Southwest Houston District Team Lead: Member Experience

JSC Federal Credit Union; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

A financial institution is seeking a District Team Lead to enhance member experience and lead branch operations in Houston. This full-time position requires strong leadership skills and expertise in retail banking. The ideal candidate will manage lending processes and support team growth while ensuring high levels of customer service. A high school diploma and retail banking experience are required, with a bachelor's degree preferred. Join a committed team that believes in delivering exceptional service.

Qualifications

• Minimum three to five years of retail banking experience.
• Minimum two years of leadership experience in a credit union or bank.
• Ability to work in a fast-paced team environment with exceptional customer service skills.

Responsibilities

• Provide support and coverage to branches.
• Manage lending pipeline and close consumer loans.
• Train and develop team members.

Skills

Leadership

Customer Service

Conflict Resolution

Critical Thinking

Education

High School diploma or GED

Bachelor’s degree in business development or related field

Tools

Microsoft Office Suite

Digital Banking Tools

Job description

A financial institution is seeking a District Team Lead to enhance member experience and lead branch operations in Houston. This full-time position requires strong leadership skills and expertise in retail banking. The ideal candidate will manage lending processes and support team growth while ensuring high levels of customer service. A high school diploma and retail banking experience are required, with a bachelor's degree preferred. Join a committed team that believes in delivering exceptional service.