South Florida Franchise Performance Coach

Poolcorp; Fort Lauderdale (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

PTO and 8 holidays

Life Insurance

Parental Leave

Tuition Assistance

Job summary

Pinch A Penny, a POOLCORP Company, is seeking a Franchise Business Partner to lead franchisee support across South Florida. You will coach store leaders, review financials, and drive retail service growth while maintaining brand standards and promoting customer engagement.

The role emphasizes travel within the territory, collaboration with Franchise Operations leadership, and proactive action planning to improve performance and profitability.

Qualifications

• Bachelor’s degree preferred.
• Three to five years of experience in multi-unit retail, service operations, franchise support, field operations, or a related role.
• Strong communication, relationship-building, organization, and follow-up skills.
• Ability to travel regularly throughout the assigned territory.

Responsibilities

• Franchisee Support and Performance Coaching.
• Maintains a consistent cadence of franchisee meetings, business reviews, field visits, and documented follow-up.
• Reviews store financial and operating results to identify performance gaps and help franchisees implement practical improvement actions.
• Coaches franchisees on retail operations, pool service growth, customer acquisition and retention, staffing, local marketing, and overall business execution.
• Tracks agreed actions, monitor progress, and escalate significant or unresolved concerns to Franchise Operations leadership.
• Retail, Service, and Brand Standards: ensure consistency with merchandising, pricing, and customer engagement initiatives.
• Supports the implementation of new products, promotions, technology, training, and other systemwide initiatives.

Skills

Store operations

Retail leadership

Communication

Relationship-building

Follow-up

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Business reporting platforms

Job description

Pinch A Penny, a POOLCORP Company, is seeking a Franchise Business Partner to lead franchisee support across South Florida. You will coach store leaders, review financials, and drive retail service growth while maintaining brand standards and promoting customer engagement.

The role emphasizes travel within the territory, collaboration with Franchise Operations leadership, and proactive action planning to improve performance and profitability.