South Florida Client Services Manager - Long-Term Care

Specialty Rx, INC.; Florida; Presencial; USD 65.000 - 85.000; Jornada completa

Descripción de la vacante

SpecialtyRx, Inc. is seeking a Client Services Manager to service and oversee relationships with long term care facilities and assisted living communities in the South Florida area. You will work under the Director of Client Services to ensure high-quality service in compliance with laws and company policies.

The role requires strong customer service, relationship management and problem-solving skills, with a focus on audits, facility communications, and travel across South Florida.

Formación

• Local to the surrounding areas of South Florida.
• LPN Florida license preferred.
• Long Term Care Pharmacy experience preferred.
• Extensive knowledge of health care procedures.
• Ability to make quick decisions, establish priorities and concentrate on detailed information.
• Driven and motivated problem-solver.
• Ability to work independently and as a team player.
• Good organizational and interpersonal skills.
• A valid driver\'s license and reliable transportation required.
• Willing to drive long distances in the State of Florida.

Responsabilidades

• Schedule and perform routine visits to assigned facilities.
• Respond in a professional and timely manner to inquiries from client facilities.
• Ability to relate to client needs.
• Work with pharmacy staff to obtain information to share with client facilities and to solve client facility issues.
• Perform audits of medication and treatment carts for survey preparation.
• Audit antibiotics/PO/IV and back-up boxes to ensure proper par levels are maintained and medications are not expired.
• Audit emergency boxes to ensure proper seal(s) are placed and medications are not expired.
• Develop and maintain relationships with Administrators and Director of Nursing of client facilities to facilitate position responsibilities.

Conocimientos

Customer service

Relationship management

Attention to detail

Educación

LPN Florida License

Descripción del empleo

SpecialtyRx, Inc. is seeking a Client Services Manager to service and oversee relationships with long term care facilities and assisted living communities in the South Florida area. You will work under the Director of Client Services to ensure high-quality service in compliance with laws and company policies.

The role requires strong customer service, relationship management and problem-solving skills, with a focus on audits, facility communications, and travel across South Florida.