Sourcing Operations Coordinator

qvc; West Chester (Chester County); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health care benefits starting day 1

401(k) plan

Tuition reimbursement

Paid time off

Job summary

QVC Group is seeking a Sourcing Operations Coordinator to join our West Chester, PA team on-site, Monday–Friday, 9–5. You’ll manage samples, mail, and documentation for DDGS Design, Tech Design, and Sourcing, while coordinating with vendors and internal teams.

Responsibilities include data support for reporting using FlexPLM, MicroStrategy, and Tableau, and ensuring timely delivery of materials and paperwork. Relocation is not offered.

Qualifications

• Experience in high-pressured environments.
• Excellent written and verbal communication skills.
• Ability to work independently with a proactive attitude.
• Strong time management and ability to meet deadlines.

Responsibilities

• Process incoming mail and samples for DDGS Design, Tech Design and Sourcing teams and distribute to recipients.
• Prepare outgoing mail for domestic shipments daily and international twice weekly; create customs forms.
• Serve as liaison with QVC mailroom for inbound/outbound packages.
• Retrieve and return samples from storage and manage sample matrix for digital content and vendor samples.
• Troubleshoot duties and tariffs with vendors and freight companies; support data collection for reporting.

Skills

High-pressure environments

Written communication

Verbal communication

Independent work

Time management

Tools

FlexPLM

MicroStrategy

Tableau

Job description

Job Description Summary

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. Job Description

Your Opportunity, Your Team

The Sourcing Operations Coordinator supports QVC and HSN, by working cross-functionally in a high reach and high impact team.

Where You'll Work

This role is onsite and will require you to work from our West Chester, PA office daily. Relocation assistance is not available for this role.

This position is required to be in-person 5 days a week (Monday - Friday 9 AM - 5 PM)

What You'll Do

Development Sample ManagementProcess incoming mail and samples for the DDGS Design, Tech Design and Sourcing teams, and distribute it to the proper recipients.

Prepare outgoing mail for shipment daily for domestic packages and twice weekly for international packages. Team member is responsible for creating all required documentation including customs clearance forms. This sometimes includes the ability to lift heavy items.

Act as a liaison with the QVC mailroom room when tracking inbound and outbound packages.

Sample Retrieval & Returns from Sample Storage

Content Production Sample Management

Manage sample matrix to support the business with digital content, Fashion 360, brand personality samples and buyer reference samples, owning communication internally and externally to our vendor partners.

Troubleshoot duty and tariff related charges with the vendors and freight companies. (FedEx, UPS, DHL)

Data Optimization

Using FlexPLM, MicroStrategy and Tableau, support Senior Manager with raw data collection and validation for key business reporting needs and adhoc special projects

What You'll Bring

Working well in high-pressured environments

Written, verbal and interpersonal communication.

Ability to work independently with a self-starter attitude

Ability to manage time effectively, meeting all deadlines with awareness of time sensitive materials

Strong Organization

#LI-KB1

Our Total Rewards package includes benefits you'll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.