ECOMMERCE ASSOCIATE

QVC Group; West Chester (Chester County); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health benefits day 1

401(k)

Tuition reimbursement

Paid time off

Employee assistance program

Parental leave

Volunteer hours

Company discounts

Job summary

QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

We are seeking an eCommerce Associate to join the eCommerce team and coordinate with Merchandising, Planning, Broadcast Production, Category and Content Production, Creative and Interactive teams to shape product and platform strategies and achieve digital sales plans.

Qualifications

• Degree in merchandising/marketing/eCommerce or equivalent business experience.
• 1+ years' experience in an eCommerce environment or equivalent.
• Proficiency in Microsoft Office, Tableau, and Windows-based systems.

Responsibilities

• Create promotional briefs for assigned areas.
• Review product content (digital images, copy, etc.) to meet strategy, generating recaps and reporting to guide future strategies.
• Use data-driven insights from Adobe, Content Square, Tableau, Microstrategy, and customer segments to develop initiatives that personalize shopping experiences.
• Assist weekly Category recap; collaborate with CIA team to identify gaps and opportunities for improving performance across platforms.
• Collaborate with Sr. eCommerce Manager to learn and apply platform and category best practices.
• Use sales and metrics to create digital experiences and identify new selling methods.
• Collaborate with Merchandising and Planning to strategize driving items, brands, categories and eCommerce strategies to meet sales goals.
• Work with vendors and guests to develop category/brand appropriate recommendations for the eCommerce strategy (content, customer marketing plans, email campaigns, photos).

Skills

eCommerce experience

Education

Degree in merchandising/marketing/eCommerce

Tools

Microsoft Office

Tableau

Job description

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road

Your Opportunity, Your Team

QVC is looking for an eCommerce Associate for our eCommerce team. You will be responsible for communication with multiple teams including Merchandising, Planning, Broadcast Production, Category and Content Production, Creative, and Interactive teams to build the product and platforms strategies and achieve the digital and category sales plans.

Where You'll Work

This role is hybrid and will require you to be onsite at our West Chester, Studio Park headquarters several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: PA, DE, and NJ. Relocation assistance is not available for this role.

What You'll Do

• Create promotional briefs for assigned areas.
• Review product content (digital images, copy, etc.) to meet the strategy, generating recaps and reporting to guide future strategies.
• Use data-driven insights from Adobe, Content Square, Tableau, Microstrategy, and established customer segments to develop initiatives that provide a more personalized shopping experience.
• Assist Manager with the weekly Category recap; develop and understand partnership with CIA team to identify gaps and/or areas of opportunity for improving performance across platforms based on metrics.
• Collaborate with Sr. eCommerce Manager to learn and apply platform and category best practices.
• Use sales and metrics to create Digital experience, identify new selling methods.
• Collaborate with Merchandising and Planning to strategize driving items, brands, categories and eCommerce strategies to meet sales goals.
• Work with vendors and guests to develop category/brand appropriate recommendations for the eCommerce strategy (i.e. content, customer marketing plans, email campaigns, photos).

What You'll Bring

• You hold a degree in merchandising/marketing/eCommerce sales or equivalent business experience.
• 1 plus years' experience in an eCommerce environment, or equivalent combination of training and experience required.
• Proficiency in Microsoft Office suite, Tableau, & windows based systems.
• Demonstrated ability to positively influence and develop agreement with teams not in a direct report understanding. Excellent interpersonal skills and an ability to work in a team environment.

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts!

In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [e-mail] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.