Sourcing Manager (Promotional Merchandise)

Reachdesk Ltd; United States; Remote; USD 81,000 - 121,000; Full time

Benefits offered by this job

Stock options

Pension (NEST)

Private medical insurance

Flexible PTO

Collaborative culture

Job summary

Reachdesk Ltd is seeking a Sourcing Manager (Promotional Merchandise) for remote work based in the UK. You will manage supplier relationships, negotiate pricing, and oversee end-to-end sourcing of branded goods for global clients.

You will build a best-in-class vendor network, curate catalogs, and collaborate with production, swag, and sales teams to deliver on-brand merchandise at scale.

Qualifications

• Experience sourcing promotional merchandise or branded products.
• Proven supplier management experience, including negotiating pricing and terms.
• Strong communication of design principles and requirements.
• Experience using promotional product software (CommonSKU, Hoops, MPower Promo, Netsuite) or similar.
• Experience with CRM platforms (Salesforce, HubSpot) or similar.
• Highly organized with the ability to manage multiple workstreams.

Responsibilities

• Source, evaluate, and select suppliers for promotional products and branded merchandise.
• Build and expand the vendor network as the business scales.
• Negotiate pricing and terms to achieve cost savings and favorable agreements.
• Set pricing to balance market competitiveness with margins.
• Oversee pricing for swag decoration to maximize margins and speed to quote.
• Ensure items are priced, stocked, and meet client quality standards.
• Maintain strong relationships with key suppliers and oversee quality control.
• Create catalogs and lookbooks to support sales across client use cases.
• Place orders with partner vendors and track production schedules.
• Oversee large or complex orders with multiple vendors.
• Coordinate with warehouses and logistics for global fulfillment.
• Handle high-volume sourcing requests across stakeholders.

Skills

Supplier management

Vendor management

Negotiation

Pricing strategy

Sourcing

Communication

Project management

CRM systems

Attention to detail

Tools

CommonSKU

Hoops

MPower Promo

Netsuite

Salesforce

HubSpot

Job description

Sourcing Manager (Promotional Merchandise)

Remote (UK-based)

About Us

Reachdesk is the first truly end-to-end SaaS global gifting and swag platform, helping B2B companies create meaningful connections with prospects, customers, and employees: while driving measurable ROI.

We believe gifting is more than just a transaction: it’s about building genuine human connections that fuel business growth. Whether you’re engaging prospects, celebrating customers, or recognizing employees, our platform makes it easy to deliver personalized gifts, branded swag, and unforgettable event & brand experiences at scale through automated sourcing, storage, and global delivery.

Trusted by many of the most recognized names in technology and SaaS, Reachdesk integrates effortlessly with your marketing, sales, and HRIS tech stack and is powered by a world-class team with hubs in New York, London, and Lisbon.

We’re growing and looking for a Sourcing Manager to join us.

About the Role

The Sourcing Manager is responsible for managing supplier relationships, negotiating rates, and overseeing the purchasing of promotional products and materials. You’ll play a key role in shaping how we source, curate, and deliver branded merchandise at scale for global clients, bringing campaigns to life through high quality, on brand products and building a best in class vendor network as we grow.

We are looking for someone with hands-on experience in promotional merchandise or branded products to take ownership of vendor sourcing, pricing, and fulfilment. This is a high impact role with real ownership, where you will directly influence product quality, supplier strategy, and commercial outcomes. In this role, you will operate in a fast moving, high volume environment, managing multiple sourcing requests at once while balancing speed, cost, and quality. Working closely with Swag, Production, and Sales, you will own the end to end sourcing process, while building a product catalog and lookbooks that turn ideas into standout client campaigns.

Responsibilities

• Vendor & Inventory Management

  • Source, evaluate, and select suppliers for promotional products and branded merchandise.
  • Build out our vendor network as the business scales.
  • Build a vendor vetting process that aligns with business values.
  • Negotiate pricing and terms with vendors to achieve cost savings and favorable agreements.
  • Set pricing that balances market competitiveness with strong margin performance for Reachdesk.
  • Apply sustainable and scalable methodologies to pricing swag decoration to maximize Reachdesk’s margins while minimizing the time to quote these services.
  • Ensure all items available to purchase are accurately priced, stocked, and meet the quality standards of our clients.
  • Maintain strong, long-term relationships with key suppliers and oversee quality control.
  • Curate and create commercially compelling product catalogs and lookbooks that enable sales teams to sell across a variety of client use cases.

• Procurement & Order Management

  • Place orders with partner vendors & track production schedules.
  • Oversee large or complex orders requiring multiple vendors or custom product development.
  • Track individual performance to ensure quarterly targets set by the leadership team are achieved.
  • Collaborate with warehouse and logistics partners to streamline global fulfillment.
  • Manage a high volume of concurrent sourcing requests, balancing speed, cost, and quality across multiple stakeholders.

• Process & Collaboration

  • Provide guidance and support to production specialists.
  • Lead continuous improvement initiatives in procurement & order management processes.
  • Establish and evolve SOPs, working closely with cross-functional teams to continuously improve workflows and tools.

About You

• Experience sourcing promotional merchandise or branded products, working directly with suppliers and decorators
• Proven supplier, decorator or vendor management experience, including negotiating pricing, terms, and agreements
• Strong understanding of design principles and ability to communicate them clearly
• Experience using promotional product software such as CommonSKU, Hoops, MPower Promo, Netsuite, or similar
• Experience using CRM platforms such as Salesforce, Hubspot, or similar
• Highly organised and able to prioritise multiple workstreams across internal and external stakeholders
• Strong attention to detail and accuracy across orders, pricing, and fulfilment
• Able to manage workload effectively in a fast paced, high pressure environment
• Strong business acumen with a cost-conscious mindset
• Strong communication skills with a collaborative, team oriented approach

The Benefits

• Competitive salary with generous stock options
• Pension with employer contributions (NEST)
• Affordable Private Medical Insurance, including mental health support and fast access to care
• Flexible PTO that increases the longer you’re with us, plus extra flexibility for life’s unexpected moments
• A genuinely collaborative culture with innovative, fun, and ambitious people

Compensation is based on standardised salary ranges by role, level, and location, benchmarked against similar-sized companies. Final offers are determined by a combination of experience, skills, and role fit, and may vary from the listed range.

Reachdesk believes that a diverse team helps us achieve our mission faster, and so we welcome applicants from all backgrounds.

Privacy Policy: We process personal information submitted as part of your application in accordance with the Reachdesk Candidate Privacy Notice. Please review Reachdesk’s Privacy Policy here: www.reachdesk.com/candidate-privacy-policy