SOP & Process Documentation Specialist (Visio)

Consulting Solutions; Clearwater (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Consulting Solutions is seeking an experienced Document Control Specialist II to support process documentation, SOP development, and continuous improvement initiatives.

The role focuses on creating and updating SOPs, process maps with Microsoft Visio, and collaborating with cross-functional stakeholders and SMEs to translate business processes into clear, maintained documentation. You will manage approvals, version control, and audit readiness.

Qualifications

• 3+ years in process documentation, document control, or related field.
• Hands-on experience creating, reviewing, updating SOPs and process docs.
• Proficiency in Microsoft Visio and updating process maps.

Responsibilities

• Develop, review, and update SOPs, process maps, job aids, work instructions, and other process documentation.
• Create and maintain process maps and workflow diagrams using Microsoft Visio.
• Facilitate workshops and working sessions with cross-functional teams, stakeholders, and SMEs.
• Collaborate with document owners and stakeholders to translate processes into clear documentation.
• Gather feedback and ensure documentation aligns with approved processes and requirements.
• Coordinate document reviews and obtain necessary approvals and sign-offs.
• Update, revise, and republish approved documentation in the document management system.
• Maintain document version control, numbering, review schedules, publication, archival, and cancellation activities.
• Ensure documents remain current, accurate, organized, and compliant with standards.
• Track documentation status, outstanding reviews, and approvals while managing priorities.
• Support audit readiness by maintaining accurate documentation records.
• Communicate documentation requirements and deadlines to stakeholders.
• Identify opportunities to improve documentation clarity and usability.

Skills

Process documentation

SOP development

Workshop facilitation

Stakeholder collaboration

Communication skills

Microsoft Office

Tools

Microsoft Visio

Document management system

Microsoft Office

Job description

Consulting Solutions is seeking an experienced Document Control Specialist II to support process documentation, SOP development, and continuous improvement initiatives.

The role focuses on creating and updating SOPs, process maps with Microsoft Visio, and collaborating with cross-functional stakeholders and SMEs to translate business processes into clear, maintained documentation. You will manage approvals, version control, and audit readiness.