SOP & Process Maps Specialist

Consulting Solutions; North Carolina; On-site; USD 60,000 - 85,000; Full time

Job summary

Consulting Solutions in the United States is seeking an experienced Document Control Specialist II to support process documentation, SOPs, and continuous improvement initiatives.

The role emphasizes hands-on SOP creation, process mapping with Microsoft Visio, and collaboration with cross-functional SMEs to produce accurate, approved documentation.

You will organize sessions, manage feedback, maintain version control, and ensure documentation remains current and audit-ready within the organization.

Qualifications

• 3+ years experience in process documentation or document control.
• Hands-on SOP development and process documentation.
• Proficiency in Visio and process mapping.
• Experience with cross-functional workshops.
• Ability to translate processes into clear docs.

Responsibilities

• Develop, review, and update SOPs, process maps, and work instructions.
• Create process maps and workflow diagrams using Visio.
• Facilitate workshops with stakeholders and SMEs.
• Document workflows with accuracy and alignment to approved processes.
• Coordinate reviews, approvals, publishing, and version control.
• Maintain documentation standards and audit readiness.
• Communicate requirements and deadlines to stakeholders.
• Identify opportunities to improve clarity and usability.

Skills

Process documentation

Stakeholder facilitation

Organizational skills

Communication skills

Cross-functional collaboration

Tools

Microsoft Visio

Microsoft Office

Job description

Consulting Solutions in the United States is seeking an experienced Document Control Specialist II to support process documentation, SOPs, and continuous improvement initiatives.

The role emphasizes hands-on SOP creation, process mapping with Microsoft Visio, and collaboration with cross-functional SMEs to produce accurate, approved documentation.

You will organize sessions, manage feedback, maintain version control, and ensure documentation remains current and audit-ready within the organization.