SOP & Process Documentation Lead

3C Industries, Inc.; Urbana (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401k with match

Bonus earning potential / Profit share

Job summary

3C Industries is seeking a Process Documentation Specialist who will own the SOP program, collaborating with department leaders to document, review, publish, and maintain critical business processes across the organization. You will manage SOPs end-to-end from kickoff sessions to final publication on the intranet.

You will ensure accurate process capture, drive revisions, and maintain version control while supporting training and change communications to help employees adopt updated procedures.

Qualifications

• Bachelor's degree preferred in HR, Business, Construction Management, Learning & Development, Communications, or related field; equivalent experience considered.
• Strong organizational and project management skills with ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills for meetings, stakeholders, and clear documentation.
• Experience writing, editing, or coordinating SOPs or similar process documentation.
• Proficiency with Microsoft 365 including SharePoint, Word, Outlook, and Excel.
• Experience with process mapping, flowcharts, or documenting workflows is a plus.
• Experience coordinating cross-functional projects across departments is a plus.
• Self-directed, able to manage a pipeline of work and know when to escalate.
• Comfortable learning new systems and adapting to changing processes.
• Construction industry experience is a plus.

Responsibilities

• Drive SOP development by partnering with department leaders and experts to document critical processes.
• Manage SOP pipeline from kickoff to publication and maintain program tracking.
• Coordinate reviews, gather stakeholder feedback, and manage revisions.
• Route SOPs through approvals and communicate next steps to stakeholders.
• Publish approved SOPs to the intranet and maintain version control.
• Support SOP-related training and communications to aid process adoption.

Skills

Organizational skills

Project management

Communication skills

SOP/documentation

Process improvement

Education

Bachelor's degree or equivalent experience

Tools

Microsoft 365 (SharePoint)

Word

Outlook

Excel

Job description

3C Industries is seeking a Process Documentation Specialist who will own the SOP program, collaborating with department leaders to document, review, publish, and maintain critical business processes across the organization. You will manage SOPs end-to-end from kickoff sessions to final publication on the intranet.

You will ensure accurate process capture, drive revisions, and maintain version control while supporting training and change communications to help employees adopt updated procedures.