Sommelier & Guest Experience Leader

Spa & GolfResort Weimarer Land Betriebsgesellschaft mbH; Deutschland; Remote; USD 37,000 - 53,000; Full time

Benefits offered by this job

Modern atmosphere with state-of-the‑at

Friendly and motivated team

Electronic time recording

Opportunity to contribute ideas

Further training and career growth

Health allowance & company doctor

Employee rates for partner hotels and友

Job summary

Spa & GolfResort Weimarer Land Betriebsgesellschaft mbH is seeking a passionate host with strong guest service skills and wine knowledge. You will welcome guests, advise them, and contribute to a high standard of service in a dynamic, team-oriented setting.

The role involves creating the wine list, purchasing, inventory and staff training, supporting restaurant management and colleagues in the service team. German (B1) is required; hotel/ gastronomy background is essential.

Qualifications

• Completed training in the hotel industry and experience in upscale gastronomy.
• Recognised further training as a sommelier or extensive wine knowledge.
• Good command of German, at least B1 level.
• Strong service orientation and team spirit.

Responsibilities

• Welcome and advise guests, delivering high-level guest service.
• Ensure a high level of guest satisfaction in daily operations.
• Participate in creating the wine list and wine purchases.
• Handle inventory, stock management and staff training; support restaurant management.

Skills

Guest service

Customer service

Team player

German language B1

Wine knowledge

Sommelier knowledge

Planning ahead

Calm under pressure

HACCP knowledge

Upscale gastronomy

Education

Hotel industry training

Sommelier qualification / wine knowledge

Job description

• You are a passionate host and enjoy working with people.
• You have completed training in the hotel industry and have experience in upscale gastronomy.
• You have successfully completed recognised further training as a sommelier or a comparable examination, or you already have extensive experience with in-depth wine knowledge.
• You have a good command of German, at least B1 level.
• You are communicative and enjoy providing good service.
• You can keep track of things even when the workload is high.
• You enjoy working in a young team and don’t want to work in a ‘stiff’ hotel, but rather be part of a team in a classless hotel.
• You can plan ahead and make appropriate arrangements.
• You can keep track of things even in demanding situations and don’t lose your cool.
• You understand the importance of cleanliness and order and can comply with HACCP guidelines.

In this responsible position, you will be responsible for welcoming and advising our guests, providing professional guest service of the highest standard and ensuring a high level of guest satisfaction. You will also be involved in creating the wine list, purchasing, inventory and staff training, and will support both the restaurant management and your colleagues in the service team.

We offer:

• Work in a great atmosphere with state-of-the-art technical facilities.
• A friendly and motivated team.
• Accurate electronic time recording.
• The opportunity to contribute your own ideas.
• Further training and career opportunities.
• We make sure that our employees stay fit and healthy!
• Health allowance & company doctor
• Attractive employee rates for overnight stays at partner hotels and discounts for your family and friends.

Your Contact

Please send us your application, stating your salary expectations and earliest possible starting date, to the attention of Ms. Alexandra Grundmann (HR Manager). Or come and visit us and take a look at your next workplace.

Every area of the resort is always happy to have active support on a temporary basis.
We look forward to hearing from you and will be happy to add you to our database!