Sommelier

Royal Caribbean Group; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Celebrity Cruises seeks an experienced Sommelier to enhance the guest dining experience with expert wine recommendations and up-selling. Responsibilities include daily wine cellar restocking, weekly loading of wine on board, and wine service across restaurant, buffet, and cafés, including mornings in cafés and specialty venues.

The role requires strong wine knowledge, excellent guest service, and a passion for premium dining.

Qualifications

• Minimum 2 years of fine-dining beverage experience
• Strong wine pairing knowledge and tasting skills
• Ability to analyze recipes and manuals
• Excellent guest service and communication
• Mathematical skills for discounts, tips, and payments

Responsibilities

• Restock wine cellar daily and assist loading wine on board weekly
• Provide wine service across restaurant, buffet, and cafés
• Upsell beverages to guests to enhance sales
• Support cruise line mission with premium dining experiences

Skills

Wine knowledge

Upselling techniques

Guest service

Stock management

Teamwork

Math/calculation

Education

High School Diploma

Job description

Sommeliers help enhance our guests’ dining experience by recommending the right wines for every meal. You must also be skilled in up-selling techniques to promote and improve beverage sales. Your responsibilities will include, but are not limited to, restocking the wine cellar daily, as well as helping to load wine to the ship once a week. Additionally, Sommeliers provide wine service to guests in the restaurant, buffet restaurant and will be assigned to work in our café’s and specialty restaurants during breakfast and lunch, selling & serving wines, including all other beverages. If you have experience in a similar role （or an equivalent combination of experience and education）, exceptional wine and food-pairing knowledge, are service driven with a passion for the guest experience, join us on board and we will propose a toast to your success!

Hiring Requirements:

• Minimum of 2 years of fine-dining restaurant and beverage-related experience （shipboard experience preferred）, or an equivalent combination of experience and education.
• Completion of high school or basic education equivalency required.
• Ability to analyze and interpret documents such as recipes and manuals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, tips, proportions, percentages.
• Ability to solve practical problems and deal with a variety of variables. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

Language Requirements:

Good knowledge of the following languages is required: English, German, Spanish, Italian, French, Portuguese, Mandarin, Russian, Greek

Essential duties and responsibilities:

To support Celebrity Cruises’ mission of becoming “the world’s ultimate premium cruise line with a taste of luxury