Bar Server

Royal Caribbean Group; Miami (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Royal Caribbean Group seeks a Bar Server to ensure guest satisfaction by promoting beverage services across the ship in a courteous, professional manner. You prepare and mix drinks, maintain cleanliness, and assist guests with recommendations and upselling to premium brands.

Responsibilities include accurate beverage preparation, knowledge of liquor and wine brands, and upholding public health standards while delivering exceptional service to onboard guests and crew.

Qualifications

• Minimum of 2 years beverage-related experience or training.
• Ability to write reports and business correspondence.
• Ability to calculate discounts, tips, proportions, percentages.
• Working knowledge of varying brands and quality of liquors and beers.
• Knowledge of varying brands and quality of wines.
• Knowledge of public health standards.

Responsibilities

• Promote and provide beverage services across the ship in a courteous, professional manner.
• Prepare and mix drinks; clean assigned workstations; analyze recipes and manuals as necessary.
• Upsell to premium brands and suggest alternatives to guests.

Skills

Customer service

Liquor knowledge

Wine knowledge

Upselling

Report writing

Math/calculation

Education

Basic education or equivalent

Job description

Bar Server ensures guest satisfaction by promoting and providing beverage services all throughout the ship in a courteous and professional manner. He/she prepares and mixes drinks; cleans assigned workstations; and analyzes recipes and manuals as necessary. Bar Servers interact with guests or fellow shipboard employees, provide beverage information, promote special drinks, and/or upselling to premium brands. He/she also suggests alternative drinks if the guest’s drink request is not available in current inventory. Candidates must have excellent customer service skills; working knowledge of liquor, liquor set-ups, and cocktails; experience in a similar role; and completion of basic education or its equivalent.

Hiring requirements:

• Minimum of 2 (two) years of beverage related experience and/or training; or equivalent combination of education and experience.
• Ability to write reports and business correspondence. Ability to effectively present information and respond to questions from employees and customers.
• Ability to calculate figures and amounts such as discounts, interest, commissions, tips, proportions, percentages.
• Working knowledge of varying brands and quality of liquors and beers.
• Knowledge of varying brands and quality of wines.
• Knowledge of public health standards.
• Ability to up-sell and promote drinks and specials.

Language requirements:

• Can speak English and any European/Mandarin language (such as Spanish, German, French, Italian, Russian, Dutch, Polish)