Solutions Specialist

KanTime Inc.; Plano (TX); Vor Ort; USD 60.000 - 90.000; Vollzeit

Zusammenfassung

KanTime Inc. is seeking a Solutions Specialist in Plano, TX to deliver compelling product demonstrations and respond to inquiries from prospective customers.

You will present KanTime software in person and via webinar, tailoring content to the audience and staying current on features, interoperability, and benefits of the KanTime system. You will work with sales reps to explore customer needs, participate in discovery visits, and support RFP/RFI processes.

Qualifikationen

• Associates or Bachelor’s degree preferred but not required.
• 2–3 years experience in home health care setting is preferred.
• Strong presentation skills and product demonstration experience.
• Strong customer service skills, including timely response to inquiries or complaints.
• Ability to absorb and convey highly technical information, including detailed documentation.
• General understanding of home health, hospice, and reimbursement.
• Willingness to travel ~30% to demonstrate to clients onsite and attend trade shows.
• Time management skills and ability to prioritize tasks.
• Must be a team player.
• Proficient in Microsoft Office Suite and information technology.

Aufgaben

• Provide sales demonstrations (on-site and via webinar) with territory reps for KanTime modules and features.
• Assist with sales discovery visits and tailor presentations to prospective customers.
• Participate in Sales & Marketing meetings; present product features and updates; provide input on sales activities.
• Provide RFP/RFI assistance.
• Spend time at customer locations to understand financial, clinical, and operational needs.
• Keep up to date with financial and clinical processes, state regulations, and KanTime releases.
• Serve as SME to clients and internal teams; advise on trends and challenges in EMR needs.
• Attend conferences/exhibitions; meet clients/prospects; demonstrate KanTime solutions.
• Assist in maintaining sales databases with clinical and financial data for demos.

Kenntnisse

Presentation skills

Customer service

Technical documentation

Team player

Travel readiness

Ausbildung

Associate's degree

Bachelor's degree

Tools

Microsoft Office Suite

Jobbeschreibung

Summary

The Solutions Specialist should have strong communication skills and be comfortable making all levels of product demonstrations, presenting the software in person and via webinar to varying audiences. They are expected to be well versed in KanTime software and manage the majority of questions and requests from prospects regarding software functionality, interoperability, and benefits of the KanTime system.

Summary

The Solutions Specialist should have strong communication skills and be comfortable making all levels of product demonstrations, presenting the software in person and via webinar to varying audiences. They are expected to be well versed in KanTime software and manage the majority of questions and requests from prospects regarding software functionality, interoperability, and benefits of the KanTime system.

Duties & Responsibilities

• Provide sales demonstrations (both on-site and via webinar) with current KanTime territory sales representatives on the various modules and features of the system
• Assist with sales discovery visits and tailoring of the software presentation to meet the unique needs of prospective customers in the sales process
• Participate in Sales & Marketing status meetings; present product features and updates as well as provide input on sales-related activities
• Provide RFP/RFI assistance
• Spend time in customer locations as needed in an effort to understand the software’s financial, clinical, and operational features/functionality that are important to the sales process
• Keep up to date with financial and clinical processes, state regulations, and new releases of KanTime
• Serve as a subject matter expert to clients and internal team members and advise Development, Implementation, Customer Success, and leadership on trends/challenges facing customers as it relates to needs in an EMR
• Attend conferences and exhibitions, meet with clients and prospects, and demonstrate KanTime technology solutions
• Assist in maintaining the Sales or other sales-related databases with appropriate clinical and financial data to be used during sales demos (webinar or on-site)

Requirements

• Associates or Bachelor’s degree in related fields preferred, but not required
• 2-3 years experience in home health care setting
• Strong presentation skills and product demonstration experience
• Strong customer service skills, including timely response to users’ inquiries and/or complaints
• Ability to absorb and convey highly technical information, including detailed written documentation
• A general understanding of home health and hospice and reimbursement for such services
• Ability to travel ~30% of the year to demonstrate to clients onsite and attend trade shows
• Time management skills and ability to prioritize tasks
• Must be a team player
• Proficient in Microsoft Office Suite and information technology

About KanTime Inc.

KanTime Healthcare Software is the fastest growing post-acute software provider in the nation with over 1.25M patients, 300,000 users, $18.4B in processed claims, and 174M annual visits. We provide cloud-based enterprise software to home health, hospice, pediatric, private duty, and consumer directed services agencies. KanTime helps agencies improve clinical compliance, increase operations efficiency, and achieve financial success. KanTime works seamlessly on any point of care device be it iOS, Android, or Windows based, both online and offline. Additionally, KanTime offers robust business intelligence tools that allows upper level management to drill down into various clinical, financial, and operational KPIs and act accordingly. For more information visit www.kantime.com.